- Cognizant (Columbus, OH)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills &… more
- Dayton Children's Hospital (Dayton, OH)
- … Desk TeamSchedule:Part timeHours:20Job Details:The Service Desk Analyst provides world class front line support for customer issues including daily ... customer reported issues primarily by answering the service desk phone hotline but may receive support requests via other methods. The analyst tracks… more
- CAI (Columbus, OH)
- …for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both English and Italian ... Bilingual (Italian/English) Service Desk Analyst **Req...an efficient and accurate manner. This position will provide Service Desk support to our… more
- GovCIO (Columbus, OH)
- **Overview** GovCIO is currently hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be ... USD $60,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7342/ support - desk - analyst --%28financial-systems%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7342_… more
- Robert Half Technology (Uniontown, OH)
- Description We are looking for a dedicated Help Desk Analyst to join our team. This long-term contract position offers the opportunity to support a ... The ideal candidate will bring expertise in IT Help Desk services, technical support , and call center...to Microsoft Windows 10 and Active Directory. * Manage service desk tickets efficiently, ensuring timely resolution.… more
- Robert Half Technology (Westerville, OH)
- …business operations while minimizing disruptions. * Develop and implement strategies to enhance service desk efficiency and future support processes. * ... Description We are looking for a skilled Help Desk Analyst I to join our...on IT technologies and procedures. * Offer guidance and support to the Service Management team and… more
- Robert Half Technology (Uniontown, OH)
- …Strong problem-solving skills and ability to troubleshoot technical issues. * Experience managing service desk tickets and documenting support activities. * ... Description We are looking for a dedicated Help Desk Analyst to join our team....issues effectively and in a timely manner. * Manage service desk tickets and ensure accurate documentation… more
- Robert Half Technology (Uniontown, OH)
- …of IT equipment before and after switch upgrades. * Monitor and resolve service desk tickets efficiently, ensuring timely follow-ups. * Collaborate with team ... as necessary. Requirements * Proven experience in IT Help Desk or Technical Support roles. * Familiarity...Microsoft Windows and related software. * Ability to manage service desk tickets effectively. * Exceptional communication… more
- Robert Half Technology (Uniontown, OH)
- …complex cases when necessary. * Ensure accurate and thorough documentation for all service desk tickets and technical tasks. * Communicate effectively with users ... Follow established protocols to maintain consistency and quality in service delivery. * Support team leads in...resolving hardware and software issues. * Ability to manage service desk tickets and maintain detailed documentation.… more
- BAE Systems (Cincinnati, OH)
- …solutions that enable our customers to achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing exceptional IT ... encourage you to apply. As a Tier 1 Initial Support Analyst , you'll provide Tier 1 analysis...Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards… more