- Lumen (Columbus, OH)
- …Join us as we digitally connect the world and shape the future. **The Role** The Support Desk Associate role provides back-office, functional support to ... any state **The Main Responsibilities** + Tier 2 CSS support plus projects + Navigates and leverages resources, systems,...+ 1+ years of work experience in a customer support role + Fundamental understanding of the Customer Success… more
- GovCIO (Columbus, OH)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Associate 's or Bachelor's degree preferred. + Minimum 1 year of technical support , help desk , or call center experience (or relevant degree/certification in… more
- Cognizant (Columbus, OH)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills & Qualifications** +… more
- CAI (Columbus, OH)
- …users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and customer service ... **Job Description** We are looking for a bilingual customer service-oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support to both… more
- Cayuse Holdings (Columbus, OH)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$25.00 **_EMPLOYEE ... Hourly Non-Exempt **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service solutions within service level agreements using… more
- Insight Global (Willoughby, OH)
- …including hardware setup, user account provisioning, and access configuration. * Manage support tickets in the help desk system, ensuring timely response ... Requirements * 2+ years of experience in an IT support /help desk role, ideally within a financial...ideally within a financial institution or credit union * Associate degree in Information Technology, Computer Science, or a… more
- Reynolds & Reynolds (Dayton, OH)
- Position Description The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible ... the call-tracking tool. You will diagnose customer issues and assign appropriate support . You will ensure resolution of issues. Training Mentoring with an… more
- Bob's Discount Furniture (North Olmsted, OH)
- Job TitleBob's Squad Sales Support Associate Job Overview Join Bob's Discount Furniture as a Bob's Squad Sales Support Associate and be a key part of ... delivering exceptional support throughout the customer journey. In this omnichannel role,...Ability to sit and perform computer-based work at a desk + Ability to speak clearly on phone and… more
- H&R Block (West Chester, OH)
- …work, and play, our door is always open. A Typical Day Joining us as an Associate Team Leader, you'll support a single retail office during tax season to ... customer experiences What you'll bring to the team + Support the Multi-Unit Team Leader, serving as an onsite...as necessary + Lead the office from the front desk , providing phone coverage and engaging with clients to… more
- CARMAX (Columbus, OH)
- …can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork ... associated with vehicle sales and support the functions of all store departments. By handling...customers and business partners + Maintain coverage at information desk and answer multi-line phone system **Learn and succeed… more
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