• VP , Recovery Legal…

    Synchrony (Cincinnati, OH)
    Job Description: **Role Summary/Purpose:** The VP , Recovery Legal Strategy will lead end-to-end strategy development and analytics for Synchrony's ... performance through innovation and advanced analytics across the entire Legal Recovery process lifecycle. The VP...ensuring swift and successful rollouts. + Develop a transformational legal recovery strategy vision and… more
    Synchrony (08/20/25)
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  • Sr Dir Customer Care & Service Recovery

    The Hertz Corporation (Columbus, OH)
    …our North American contact center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery ... play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection...performance - both cost and revenue impact 2. Service Recovery Transformation - Turning Problem Recovery into… more
    The Hertz Corporation (07/24/25)
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  • Manager Customer Experience

    The Hertz Corporation (Columbus, OH)
    We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer ... role** . You will operate at a strategic level, often interfacing with VP - and Director-level leaders, while also engaging directly with frontline leadership to… more
    The Hertz Corporation (08/23/25)
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