- Mass Markets (OK)
- …are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that ... pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Oversee a team of call center agents,...service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of… more
- Lincoln Financial (Oklahoma City, OK)
- …organization in a work from home environment. _Background Details_ As a Retirement Call Center Manager, you will manage an assigned team within the Call ... Glance** We are excited to bring on a **Retirement Call Center Manager** to support the Retirement...Lincoln brand. **What you'll be doing** + You will lead a dynamic team in an environment… more
- Mass Markets (OK)
- …+ High School Diploma + 3-4 years of experience working as a call center trainer or team leader . + Proven experience in designing and delivering ... a dynamic and experienced Training Specialist to join our team . This role is critical in ensuring that new...using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures.… more
- Pearl Interactive Network (Oklahoma City, OK)
- …out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in ... for **future operations** . If you're an experienced contact center leader with a passion for coaching,...met. + Ensure agents understand and comply with all call center objectives, key performance standards, and… more
- Humana (Oklahoma City, OK)
- …+ Bachelor's degree + Applied knowledge of Direct Marketing Processes + Call Center /Contact Center Operations leadership + Project Management ... Requires cross departmental collaboration, and conducts briefings and area meetings. The Call Quality team engages associates and operational leaders alike to… more
- Eaton Corporation (Tulsa, OK)
- …Representatives and Contractors. The Program Leader will assist the DIS Team Leader in developing short term business financial forecasts, implementing the ... & Systems (EESS) division is currently seeking a Program Leader for our Digital Integration Solutions team ....of our group, as this position is often the lead commercial contact for our customer base. The role… more
- Humana (Oklahoma City, OK)
- …as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + Partner with product ... multiple projects and ensure designs are being followed by team and provide technical advice. As we look to...develop architecture solutions and blueprints for the customer experience center platform solutions + Lead and govern… more
- Cardinal Health (Oklahoma City, OK)
- … Lead Coordinator, Individualized Care provides guidance, expertise and problem resolution to call center employees in day to day activities. This role plans, ... the organization's policies and applicable laws. **Responsibilities:** + Monitors team workflow and runs daily call stat...less experienced team members + May have team leader responsibilities but does not formally… more
- EMCOR Group (Oklahoma City, OK)
- …Facilities Technician (CFT) Lead to serve as a technical resource and leader for DISA Data Centers.** The position will help ensure overall availability and ... to meet or exceed defined service levels of data center operations. The Critical Facilities Technician Lead .../ and or corrected. + Works with the Leadership Team to track and complete Operation & Maintenance (O&M)… more
- Fujifilm (Oklahoma City, OK)
- …team in the absence of management + Collaborates with peers and other Lead Team members on solving complex issues, developing innovative solutions, and ... **Position Overview** The LEAD PROJECT TEAM SUPPORT ENGINEER-MI provides...units. This role primarily interacts with FUJI Technical Assistance Center (TAC), FUJI customers and other FUJI business units… more
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