• Inbound / Outbound Queue…

    CVS Health (Oklahoma City, OK)
    …where applicable, while adhering to company policy and procedures. - Places outbound calls to providers to provide information or obtain clinical information for ... approval of medical authorizations. - Uses Aetna Systems such as MedCompass, QNXT, ProFAX and ProPAT. - Communicates with Aetna Nurses and Medical Directors when processing transactions for members active in this Program. - Sedentary work involving significant… more
    CVS Health (07/31/25)
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  • Customer Service Team Lead

    CVS Health (Oklahoma City, OK)
    …(Word, Excel, Project, PowerPoint, Outlook). Minimum of 3 years experience as an Inbound / Outbound Queue Associate . Demonstrates initiative and leadership ... to company policy and procedures. Under the supervision of clinical staff, places outbound calls to providers to obtain clinical information for approval of medical… more
    CVS Health (07/31/25)
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