- TTEC (Oklahoma City, OK)
- …has a place here with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working remotely in the United States, you'll be ... met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the customer experience… more
- Amazon (Oklahoma City, OK)
- …Amazon smile. Come join us on our journey! About the Role: As the Regional Quality & Benchmarking Specialist , you will build and implement quality systems ... but are not limited to: - Establish parts cage quality standard work in developing work benches, quality data, vendor defect rates and build a standard work… more
- Mass Markets (OK)
- …as a trusted partner in the industry. We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team. This role is critical in ... ensuring the highest level of service quality within our call center operations. The ideal candidate...for detail, strong communication skills, and a passion for quality assurance within a BPO environment. To be considered… more
- ASM Research, An Accenture Federal Services Company (Oklahoma City, OK)
- …feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality ... monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. + Monitors calls for timeliness of answer, active listening,… more
- SSM Health (Midwest City, OK)
- …St. Anthony Hospital Midwest **Worker Type:** Regular **Job Summary:** Leads quality and clinical improvement initiatives, in partnership with assigned clinical ... in developing and implementing strategies to identify and reduce risks, improve quality and safety, and meet regulatory requirements using various data sources.… more
- CVS Health (Oklahoma City, OK)
- …we do it all with heart, each and every day. **Position Summary** Claim Audit Quality Analyst is responsible for ensuring the accuracy and quality of claim ... of group-specific guidelines and coverage "quirks". + Maintain high accuracy and quality standards while meeting production goals. + Manage time effectively to… more
- ASM Research, An Accenture Federal Services Company (Oklahoma City, OK)
- …support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military ... feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality … more
- The Boeing Company (Altus AFB, OK)
- …opportunity for professional growth. Find your future with us. Boeing will provide Quality oversight of C-17 Training systems teams across the country while resident ... + Reviews and validates product non-conformances and disposition type, quality procedures and engineering requirements. + Performs analysis to identify… more
- Cardinal Health (Oklahoma City, OK)
- …team within Global Financial Shared Services is responsible for performing operational, quality , and SOX controls related to pricing processes. The team works ... closely with Pricing Operations teams within Shared Services, Internal and External Audit, and other business partners. The team is responsible for evaluating new pricing strategies and other improvement activities to assess the appropriateness of existing… more
- Elara Caring (Broken Arrow, OK)
- …in accordance with the laws of the State. You will report to the Senior Quality and Configuration Specialist . _This is not a comprehensive list of all job_ ... Right Time, in the Right Place. **Job Description:** **Claim Specialist ** At Elara Caring, we care where you are...home, and that's why our teams continue to provide high- quality care to more than 60,000 patients each day… more