• Telephone Customer Feedback

    ConsumerAffairs (Tulsa, OK)
    …make smarter buying decisions by collecting real stories from real people. As a Telephone Customer Feedback Specialist , you'll conduct phone interviews ... Do: + Conduct professional, phone-based interviews with customers to collect detailed feedback + Navigate conversations with empathy and tact-even when customers are… more
    ConsumerAffairs (06/05/25)
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  • Patient Experience Specialist - SFH…

    Saint Francis Health System (Tulsa, OK)
    …onsite.** Job Summary: Reporting to the Director of Quality the Patient Experience Specialist (PES) serves as a visible and enthusiastic champion in providing the ... HCAHPS surveys and Patient and Physician Satisfaction scores, the Patient Experience Specialist collaborates in the development of programs and services designed to… more
    Saint Francis Health System (06/03/25)
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  • Quality Assurance Specialist

    Mass Markets (OK)
    …partner in the industry. We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team. This role is critical in ensuring the highest ... agent performance and key quality metrics. + Offer constructive feedback to agents to improve their performance. + Assist...Net Promoter Score (NPS), Average Handling Time (AHT), and Customer Satisfaction Score (CSAT). + Knowledge of BPO processes… more
    Mass Markets (03/13/25)
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  • ERP Specialist

    NTT America, Inc. (Oklahoma City, OK)
    …can grow, belong and thrive. **Your day at NTT DATA** The ERP Specialist is a seasoned subject matter expert, responsible for supporting, troubleshooting and ... create, enhance and implement processes to optimize user experience and acknowledging feedback based on client experiences for product and process improvements. This… more
    NTT America, Inc. (04/25/25)
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  • Licensed Clinical Social Worker - PT

    STG International (Idabel, OK)
    …treatment strategies and goals. + Review progress of treatment(s) and provide appropriate feedback to a member of the multidisciplinary treatment team. + Function as ... and problem-solving assistance. + Knowledge of the basic concepts of customer service technique related to age-specific population. + Demonstrated effective verbal… more
    STG International (04/18/25)
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