- Humana (Salem, OR)
- **Become a part of our caring community and help us put health first** The Agent Support Representative provides timely and effective sales support to ... Humana's selling agents. The Agent Support Representative will handle a high volume of inbound and possible outbound phone calls to assist insurance agents… more
- Cardinal Health (Salem, OR)
- …that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to meet ... accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for distribution centers and… more
- Travelers Insurance Company (Lake Oswego, OR)
- …+ Provides excellent customer service to meet the needs of the insured, agent and all other internal and external customers/business partners. + Recognizes when to ... education credits as mandated. + In order to progress to Claim Representative , a Trainee must demonstrate proficiency in the skills outlined above. Proficiency… more
- Cardinal Health (Salem, OR)
- …the day to address customer concerns. + Consults with the Supervisor and leverages Agent Support Line to resolve our customers' concerns, aiming at a first-call ... the training is completed, the leader connects with the agent on the go-forward shift. This position is full-time...offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision… more
- TEKsystems (Portland, OR)
- …and customer-focused professional to join our team as a Customer Experience Agent . This unique hybrid role combines customer service responsibilities with data entry ... inquiries via phone, chat, and email, providing timely and high-quality support . + Manage multiple interactions simultaneously while maintaining exceptional service… more
- ASM Research, An Accenture Federal Services Company (Salem, OR)
- ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance ... information; child care; Exceptional Family Member Programs (EFMPs); deployment support ; disability information; elder care; educational services for adults,… more
- Oracle (Salem, OR)
- …Data Strategy & Acquisition: Drive the creation and curation of high-quality, representative datasets required for training and validating agent models, ... Collaborate on release planning, documentation, and internal enablement to support the smooth launch of new agent ...to support the smooth launch of new agent capabilities. + Compliance & Risk Awareness: Ensure that… more
- ASM Research, An Accenture Federal Services Company (Salem, OR)
- …call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Participates in brainstorming ... sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Assists in implementation of… more
- PVH Corp. (Woodburn, OR)
- …across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job ... The Floor Supervisor's primary function is to assist and support the Store and Assistant Manager in all aspects...and orientation process. Identify new hires who possess skills representative of the TH Brand and image. + Assist… more
- PVH Corp. (Woodburn, OR)
- …across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job ... focused on delivering top line sales results. Assistant Managers support recruitment, talent development and performance management. **RESPONSIBILITIES** Customer… more