- Portland General Electric (Tualatin, OR)
- …clean energy solutions that are also affordable and accessible to all. ** Customer Service Quality & Process Specialist** **Job Function** Customer ... systemic opportunities for employee learning. **Key Job Information** Customer Service Quality & Process Specialist 6427 Grade 6 Career Level: P2… more
- City of Portland (Portland, OR)
- …and monitoring of performance metrics and indicators with a focus on customer service , quality assurance, and continuous process improvement (Such as Key ... of performance metrics and indicators with a focus on customer service , quality assurance, and continuous process improvement (Such as Key Performance… more
- Suburban Propane (Tigard, OR)
- …products and services. **Responsibilities** * Handle a high volume of incoming calls ensuring customer service quality , efficiency, and accuracy at all times ... service related calls and performing administrative functions ensuring the highest level of customer service , quality , and efficiency. We'll give you a… more
- Sharecare (Salem, OR)
- …daily support and management of the team. In addition, the Customer Service Manager is responsible for metric and quality performance monitoring. The ... Summary:** Under the direction of the Sr Manager of Customer Service , the Customer ...including but not limited to implementations, complaint resolution and process improvement discussions. + **Training and Development** **: Facilitate… more
- Oshkosh Corporation (Salem, OR)
- …customer locations, diagnose and repair all issues related to equipment alongside customer and dealer technicians + Assist dealer service technicians with ... Quality Reports and Work Orders. + Communicate all service -related documentation such as service field bulletins,...product updates to internal and external customers and other Service Technician- Customer Support team members. +… more
- Under Armour, Inc. (Salem, OR)
- …regarding customer needs, quality standards, and coaching opportunities with customer service leadership team improve the overall quality of ... Customer Service Systems Ops Analyst **... Customer Service Systems Ops Analyst ** Customer ...feedback to the larger UA team to help guide process improvement, product, and service offerings. **Your… more
- Highmark Health (Salem, OR)
- …are completed timely and according to established service and quality standards. **ESSENTIAL RESPONSIBILITIES** + Resolve customer inquiries and complaints ... from individual members, groups, providers and brokers in a customer service center. Troubleshoots and resolves ...for follow up and resolution. + Meet all production, quality , and adherence standards. Attends all required training classes.… more
- The Hertz Corporation (Salem, OR)
- …team. + Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer 's rental experience. + Convert ... The **Part Time Customer Service and Sales Associate** is...post rental inquiries that involve the rental and billing process . + Viewing every customer contact as… more
- Wolters Kluwer (Salem, OR)
- …your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Customer Service Coordinator role offers growth potential ... and amazing benefits. **What You'll be Doing:** As a Customer Service Coordinator, you will utilize your...strategies. + Lead and coordinate large-scale projects aimed at process improvement. + Provide expert advice and guidance to… more
- Walgreens (Canby, OR)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... pharmacy systems to obtain patient and drug information and process prescriptions. ** Customer Experience** + Engages customers...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more