- Canon USA & Affiliates (Philadelphia, PA)
- …escalation as required. - Daily review of proactive care activities. - Escalation to Service Department as required. - Engagement with client IT contacts as ... develops and manages site personnel for performance improvement. - Reviews Monthly Service Performance Reports with client . - Establishes developmental goals and… more
- Innomotics LLC (New Kensington, PA)
- Project Manager - Service Delivery Job ID: 5409 Location: New Kensington, PA, US, 15068Alpharetta, GA, US, 30005-3900Norwood, OH, US, 45212 **We are looking ... candidate, you will report to the New Kensington Customer Service Manager and will be a vital...strategic projects and teams. + Lead & manage Customer Service (CS) projects, ensuring timely & budget-conscious delivery… more
- SHI (Harrisburg, PA)
- …you need to thrive - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services Expert Support customers. ... The Service Delivery Manager is responsible...Establish relationships with key clients and stakeholders, and resolve client complaints effectively and timely. + Collaborate with internal… more
- Bank of America (Pittsburgh, PA)
- …and effective. **Job Description:** This job is responsible for leading the overall service delivery model to include the bank's digital offerings and wealth ... in the market while working with the Home Office to ensure superior client service . Key responsibilities include partnering with the market leadership team,… more
- Highmark Health (Pittsburgh, PA)
- …custom products and benefit designs. **ESSENTIAL RESPONSIBILITIES** + Partner with assigned Client Manager (s) to maintain and grow existing business and ensures ... Description :** **JOB SUMMARY** This job partners with assigned Client Managers to maintain and grow existing business and...account processing and set-up to ensure accurate and seamless service delivery . + Develop documents and processes… more
- Cognizant (Philadelphia, PA)
- …Technology Solutions is currently seeking a highly skilled **Healthcare Payer Client Relationship Manager (Associate Director)** who will be responsible ... **Overview** Client Relationship Managers are key contributors to commercial...and P&L of these accounts. The CRM works with delivery teams to enhance backlog, optimizing the resource mix… more
- Catalent Pharma Solutions (Philadelphia, PA)
- ** Manager , Distribution Client Services** **Position Summary** Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) ... inspected at our facilities. Catalent Pharma Solutions in Philadelphia is hiring a Manager , Distribution Client Services. The Manager , Distribution Client… more
- Tompkins Community Bank (Wyomissing, PA)
- Overview The Client Manager will participate in a...to interact well in a team environment to insure delivery of exquisite customer service to clients. ... As a key member of the benefits team, the Client Manager I is responsible managing all...to Agency procedures. + + Troubleshoot and correct day-to-day client service issues, including changes in coverage… more
- Deloitte (Pittsburgh, PA)
- …+ Extensive track record of success in Delivery Excellence/Risk and/or in client service delivery + Demonstrated track record of developing creative ... risks during proposal development, during contracting, at engagement startup, and throughout service delivery for Operate engagements Ongoing and Post Execution… more
- Deloitte (Philadelphia, PA)
- …data platforms. Our delivery models are tailored to meet each client 's unique requirements. Engineering as a Service provides complete design, ... Position Summary Application Operations Sales & Delivery Lead/Senior Manager /Specialist Leader-AI & Engineering Join our AI & Engineering team in transforming… more
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