• Contact Center Triage

    ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
    …access to the CMS system is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business needs and acts as mentor for ... new and less experienced Triage Consultants. **Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services… more
    ASM Research, An Accenture Federal Services Company (06/25/25)
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  • Senior UI/UX Engineer - Angular & ServiceNow

    Concentrix (Harrisburg, PA)
    …you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and ... Angular & ServiceNow** **Job Overview:** As a **Senior Technical Consultant ** , you will play a hands-on role throughout...in UAT sessions to validate both functionality and usability. Triage and resolve bugs or design issues identified during… more
    Concentrix (08/08/25)
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