- Commonwealth of Pennsylvania (PA)
- Customer Experience Manager ( Program Analyst 3) Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/5181678) Apply Customer ... This role is pivotal in driving the adoption of customer service standards and best practices throughout the Department...analytical experience , two of which include professional experience in program evaluation and the development… more
- Coinbase (Harrisburg, PA)
- …operating at the intersection of product and support to transform the customer experience . We're hiring a Program Manager , Coinbase One, to evolve ... CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through...measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience ,… more
- J&J Family of Companies (Horsham, PA)
- …part of the Johnson & Johnson family of companies, is recruiting for a Manager , Immunology Patient Experience Customer Solutions Field Reimbursement Business ... therapies, to help overcome challenges to fulfillment, on-boarding, and adherence. The Manager , Immunology Patient Experience Customer Solutions Field… more
- Coinbase (Harrisburg, PA)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture,...and non-technical leaders with ease via weekly and monthly program updates. *What we look for in you:* *… more
- Liberty Utilities (Tyrone, PA)
- …and cost-effective utility services. **Accountabilities** + Oversee Liberty's Voice of the Customer Program ensuring the enterprise utilizes customer ... Manager , Voice of the Customer Insights...responsible for developing and executing Liberty's Market Research and Customer Satisfaction Program . This program … more
- The Hertz Corporation (Harrisburg, PA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex...Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement &… more
- Hilton (Harrisburg, PA)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center Projects\)_ **Location:** ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...programs and benefits such as: + Go Hilton travel program : 110 nights of discounted travel with room rates… more
- PNC (Pnc Bank, PA)
- …advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace ... the company's success. As a Digital Product Management Group Manager within PNC's Retail Lending organization, you will be...8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB… more
- Renaissance (Philadelphia, PA)
- …state contracts, ensuring compliance with regulatory requirements, operational excellence, and sustained customer trust. The Senior Program Manager serves as ... our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic...Points:** + 7+ years of experience in program management, assessment operations, customer success, or… more
- ARAMARK (Slippery Rock, PA)
- …interaction, foster loyalty, and deliver an exceptional end-to-end experience . This ** Customer Engagement & Marketing Manager ** The Customer Engagement & ... Customer Engagement/Marketing Manager -- Rock Dining...objectives.. **Qualifications** * Requires at least 1-3 years of experience in product, program , or menu development… more