- St. Luke's University Health Network (Allentown, PA)
- …we serve, regardless of a patient's ability to pay for health care. The Customer Service Advocate is responsible for handling incoming telephone calls, ... and/or communicates to appropriate staff members and departments. + Gives extended customer service by coordinating with other departments to resolve issues… more
- Lumen (Harrisburg, PA)
- …and retention. As a primary interface with both internal and external customers, the Customer Engagement Advocate II service and skills make a positive ... the future. **The Role** The primary responsibility of the Customer Engagement Advocate II is to provide...Installation and Billing on behalf of Lumen Customer to install new service , or to… more
- UPMC (Pittsburgh, PA)
- …PC and computer skills required. + Must possess excellent communication and customer service skills. + Must display leadership skills.Licensure, Certifications, ... flagged for review. + Assist with inquiries from walk-in patients regarding billing problems in conjunction with the Patient Financial Services Department. + Perform… more
- Guthrie (Sayre, PA)
- …medical terminology, collection, negotiation and insurance regulations required. Advanced customer service , written, verbal, organizational and time management ... Distribution (ACD) - patient inquiries in a manner that promotes excellence in customer service . Uses call patterns to detect training opportunities, as well… more
- Southland Industries (Allentown, PA)
- …promptly address concerns and advocate for customers when performance or billing issues arise. Responsible for growing overall service business by ... capabilities + Strong verbal and written communication, including presentation skills. + Strong customer service skills and ability to develop customer … more
- Southland Industries (Philadelphia, PA)
- …capabilities + Strong verbal and written communication, including presentation skills + Strong customer service skills and ability to develop customer ... **POSITION SUMMARY** We are seeking a dynamic and customer -focused Service Account Manager to join... team to ensure satisfaction, promptly address concerns and advocate for customers when performance or billing … more
- Geisinger (Wilkes-Barre, PA)
- …pertaining to financial, billing , and account status. Takes ownership of a customer 's problem and ensures the matter is resolved timely and that the customer ... surgeries and/or outpatient clinical services. Provides coordination and completion of patient billing and collection functions either at the time of the initial… more
- Walmart (Erie, PA)
- …the company in vision care and patient engagement by delivering exceptional customer service through all patient interactions; maintaining and updating patient ... ensure overall coordinated and integrated patient care experience and high quality customer service . Develops and implements strategies to attract and maintain… more
- St. Luke's University Health Network (Bethlehem, PA)
- …improvement in the following areas as appropriate: clinical care/outcomes, customer / service improvement, operational system/process, and safety. + Competent ... professional, the Advanced Practitioner is charged with being a patient advocate . The Advanced Practitioner will participate in patient satisfaction, quality, and… more
- Penn Medicine (Lancaster, PA)
- …office staff, patients and fellow employees in a professional manner while keeping customer service as top priority. Monitors patient satisfaction and develops ... as appropriate. + Oversees Patient Access and Patient Financial Service activities within assigned facility(ies)and ensures patient registration policies and… more