• Ace Hardware (East Stroudsburg, PA)
    …Position Status: Regular full-time (40+ hours a week) FLSA Description: Non-Exempt/Hourly Reports To: Customer Service Manager OR General Manager (if CSM ... to your neighbors in your community. **About This Role** The Customer Service Representative (CSR) is the frontline connection between our company and our… more
    DirectEmployers Association (10/10/25)
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  • Southland Industries (Philadelphia, PA)
    **POSITION SUMMARY** We are seeking a dynamic and customer -focused Service Account Manager to join our team. The ideal candidate will develop and maintain ... + Strong verbal and written communication, including presentation skills + Strong customer service skills and ability to develop customer relationships +… more
    DirectEmployers Association (09/14/25)
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  • Home Depot (Pittsburgh, PA)
    …required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) ... execution of store standards across the entire store, including customer service , department readiness, and operational process....running smoothly. At times, CXMs may be the only Manager available and will be expected to make business… more
    DirectEmployers Association (10/25/25)
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  • Soma (Pittsburgh, PA)
    …inclusive culture that provides equitable opportunities and drives associate and customer engagement. This role directs activities to achieve store goals including ... customer experience, talent management, financial objectives, operational controls, asset...preferred with 2 of those years in a Store Manager position * Proven ability to recruit, select, develop,… more
    Appcast IO CPA (10/28/25)
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  • Bentley Systems (Exton, PA)
    …3 years of experience as a Support Manager or equivalent role + Customer service experience with strong leadership skills + Competence with various tools, ... **Support Manager ** **Location:** Hybrid or Home-based, US (ET or...TCP/IP and Windows Active Directory + Experience with ITIL service management concepts (certification is a plus) + Understanding… more
    DirectEmployers Association (09/25/25)
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  • Cleo (Pottsville, PA)
    …and externally + Maintain accurate records, including detailed documentation of customer service actions and discussions. + Escalate issues appropriately ... ** Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions… more
    DirectEmployers Association (08/28/25)
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  • Towne Park (Philadelphia, PA)
    …a positive example for guest relations and empowers associates to provide excellent customer service . May perform guest/patient service duties including ... - 15% Understands and drives business metrics for forecasting, productivity, claims, customer service , and turnover. Ensures all associates accurately identify… more
    DirectEmployers Association (10/31/25)
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  • Towne Park (Media, PA)
    …the ability to positively move the metrics for forecasting, productivity, claims, customer service , and turnover. Manages payroll and ensures that controls ... + Knowledge of general business practices including accounting, human resources and customer service **Skills:** + Ability to effectively plan, set priorities,… more
    DirectEmployers Association (10/22/25)
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  • Home Depot (Willow Grove, PA)
    …Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer ... **Position Purpose:** Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience...covering all aspects of retail store management, including operations, customer service , sales & profitability, and company… more
    DirectEmployers Association (10/29/25)
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  • Home Depot (Wilkes Barre, PA)
    …they will learn to develop and implement strategies that boost sales, enhance customer service , and drive profitability across Specialty, Pro, and Services ... **Position Purpose:** Specialty Assistant Store Manager in Training (SASM-IT) will gain hands-on experience...covering all aspects of retail store management, including operations, customer service , sales & profitability, and company… more
    DirectEmployers Association (10/27/25)
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