- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- R1 RCM (Ebensburg, PA)
- …attention to the departmental functions: high quality customer service , proper procedures, quality assurance , patient privacy, and confidentiality ... encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative - Team Lead** , you'll be… more
- Philadelphia Gas Works (Philadelphia, PA)
- …the Quality Assurance unit by working in partnership with the Customer Affairs supervisors on identifying and handling quality issues. The incumbent is ... the region. Become part of the PGW Team! **Supervisor, Quality Assurance ** The Quality ...can be achieved. + Execute processes for measuring departmental customer service performance including but not limited… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- TreeHouse Foods, Inc. (Lancaster, PA)
- **Employee Type:** Full time **Location:** PA Lancaster **Job Type:** Quality Assurance **Job Posting Title:** Quality Assurance **About Us:** TreeHouse ... world-class supply chain, operational excellence and flexibility, collaborative approaches, and dedicated customer service . Our strategy is to be the leading… more
- Graham Packaging Company (York, PA)
- …improvement and awareness. As a member of the Plant's management team the Quality Assurance Manager also has shared responsibility for overall Plant operations, ... customer audit requirements). + Work as required with Engineering, Sales, and Customer Service in completing the above responsibilities. + Work with suppliers… more
- Graham Packaging Company (York, PA)
- …activities of the plant quality staff based on the direction of the Quality Assurance Manager. + Monitors and provides feedback on the compliance of ... inspection devices. + Communicates on a regular basis any customer issues and overall plant quality performance...deadlines, while maintaining a positive attitude and providing exemplary customer service . + Ability to work independently… more
- Graham Packaging Company (York, PA)
- …Assist in break relieves and helps out in production area when needed. + Keep Quality Assurance inspection areas clean. + Communicate about quality with ... customer . Train new personnel on the importance of quality and on various plant quality systems...deadlines, while maintaining a positive attitude and providing exemplary customer service . + Ability to work independently… more
- West Pharmaceutical Services (Williamsport, PA)
- Quality Assurance Technician Requisition ID: 70095 Date: Nov 28, 2025 Location: Williamsport, Pennsylvania, US Department: Quality Description: Training for ... decision to release product for shipment. **Additional Responsibilities** + Provide a " Customer Service " attitude when interacting with internal and external… more
- PNC (Pittsburgh, PA)
- …maintained/ updated in a timely fashion. Candidates should have proficiency in: Quality Assurance Leadership and/or Business Systems Analyst Experience Kafka, ... proper testing coverage and overall system reliability, performance and quality . - Comply with the system development life cycle...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more