- NTT America, Inc. (Harrisburg, PA)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager** is a skilled individual contributor responsible for ... Senior CSM plays a vital role in supporting senior team members, executing customer success strategies, and ensuring that customer needs are met efficiently.… more
- Proofpoint (Pittsburgh, PA)
- …Exceptional in execution and impact. **The Role** We are seeking a highly motivated Customer Success leader who can manage a small team to drive product ... customers healthy and growing. **Your day to day** **Develop a Partner-focused Customer Success Strategy** + Build strong relationships with a small group of… more
- PagerDuty (Harrisburg, PA)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... centricity, and understanding the motion to win in the enterprise. The Customer Success Management team acts as a Trusted Advisor to our customers, ultimately… more
- Renaissance (Philadelphia, PA)
- …strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the Customer ... agencies and internal executive leadership. **In this role as a Customer Success Senior, you will:** + Provide **strategic and operational leadership** for… more
- Oracle (Harrisburg, PA)
- …business trends, define and standardize KPIs, measure the effectiveness of our Customer Success initiatives, and present compelling recommendations to leaders ... improving the overall customer experience. **Responsibilities** Job Responsibilities: + Analyze Customer Success data and KPIs to identify trends, risks, and… more
- Pearson (Harrisburg, PA)
- …(up to 4 nights/month expected).** Preferred + Experience in EdTech and/or Customer Success . + Familiarity with Salesforce, Microsoft O365 Suite, Smartsheet, ... you may request reasonable accommodations by emailing ###@grp.pearson.com. **Job:** Customer Success **Job Family:** GO\_TO\_MARKET **Organization:** Assessment… more
- Wolters Kluwer (Philadelphia, PA)
- …a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- Philips (Reedsville, PA)
- The Philips Customer Success Manager is responsible for driving customer success and service delivery excellence across various customer healthcare ... able to travel to various locations throughout PA. **Your role:** + As a Customer Success Manager, you will lead the service engagement with the customer by… more
- RELX INC (Philadelphia, PA)
- Customer Success Manager I, Clinical Solutions Do you have experience with operational customer support and implementing or supporting software solutions? Do ... setting where your ideas and creativity are valued? About the RoleThe Customer Success Manager I (CSM) is the primary post-sales contact for assigned customers… more
- MongoDB (Philadelphia, PA)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for ... **Our ideal candidate will have:** + 7+ years experience working in Customer Success , Account Management, Client Services or other similarly customer -centric… more
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