- Lumen (Harrisburg, PA)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate I is a customer -facing role that ensures ... leveraging their current Lumen solutions. **The Main Responsibilities** * Implement ** customer success plans** using standardized journey templates to set… more
- Lumen (Harrisburg, PA)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures ... opportunities and engaging sales accordingly. **The Main Responsibilities** * Implement customer success plans using standardized journey templates to set… more
- Confluent (Harrisburg, PA)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Confluent (Harrisburg, PA)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- PagerDuty (Harrisburg, PA)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...and ROI from their investment in PagerDuty. **Key Responsibilities** Advocate for the Customer : + Proactively engage… more
- Proofpoint (Harrisburg, PA)
- …a leader in next-generation cybersecurity. Protection Starts with People. Proofpoint. The Role - Customer Success Manager The Customer Success Manager ... value from their partnership with us. Create and maintain Customer Success Plans (CSP) for each of...value from what they already own. Be a relentless advocate for customers to help ensure that Proofpoint deployments… more
- Confluent (Harrisburg, PA)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success , retention, and subscription expansion within...of Confluent + Work across the organization as the customer 's champion to advocate for their needs… more
- Amazon (PA)
- …applications 2+ years of experience in technical support focused primarily on customer success 2+ years of experience supporting consumer WiFi/mesh networking ... Description At Ring, our Technical Customer Support (CS) representatives deliver timely, accurate, and...directly with Ring's customers Serve as a voice and advocate for customers when concerns are surfaced Work with… more
- Amazon (PA)
- Description At Ring, our Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to all Ring ... individuals who are up to the challenge of solving customer issues while providing a positive customer ...directly with Ring's customers Serve as a voice and advocate for customers when concerns are surfaced Work with… more
- Verint Systems, Inc. (Harrisburg, PA)
- …practices to guide customers toward optimized outcomes + Develop and execute Joint Success Plans aligned to customer goals, tracking measurable business outcomes ... At Verint, we believe customer engagement is the core of every global...with key clients, acting as a trusted advisor and advocate + Ensure customers remain renewal-ready by proactively addressing… more