- UPMC (Pittsburgh, PA)
- **Purpose:** The Director, Patient Satisfaction will manage and direct a portfolio of initiatives across UPMC's divisions that support strategy, program ... development of strategy for UPMC and operating units, program development activities, patient satisfaction measurement and performance improvement, patient … more
- Guthrie (Sayre, PA)
- …improvement efforts + Creates a work environment that enhances employee, patient and physician satisfaction + Sets performance expectations/goals and ... regulatory requirements (federal, state, accrediting bodies) + Understands and utilizes satisfaction data ( patient , employee, physician) + Facilitates committees… more