- Proofpoint (Pittsburgh, PA)
- …partner. **The Role** We are seeking a leader for our Digital & Low Touch Customer Success team. As automation and AI capabilities advance, digital is the ... fastest growing area of Customer Success and is at the heart of Proofpoint's CS strategy in 2025. We are using data to serve customers with timely, in-the-moment… more
- Datavant (Harrisburg, PA)
- …closely with Client Success Managers. The Director of Client Success will communicate regularly with customer executives to ensure and enhance ... experiences to realize our bold vision for healthcare. The Director of Client Success will report to... and be responsible for strategically building and managing customer relationships. This leader will have accountability for … more
- IQVIA (Wayne, PA)
- …brand experiences, delivering innovative solutions based on a customer -first, insights-driven, and integrated omnichannel vision. We provide authenticated, ... all without having to pick up the phone. Platform Success is a diverse group of problem solvers with...they're running across the operating system. **Role:** The Account Director is the senior leader responsible for driving the… more
- Robert Half Finance & Accounting (West Chester, PA)
- …with proven expertise in customer experience, customer service, customer success and leadership. As the Director of Customer Experience, you will ... Troubleshoot data performance inquiries . Train, Coach, and Mentor Customer Service Team Requirements The ideal Director ...Mentor Customer Service Team Requirements The ideal Director of Customer Experience will have a… more
- Rubrik (Harrisburg, PA)
- …without direct authority. **Preferred Qualifications** + Background in technical customer success , presales engineering, developer advocacy, or technical ... management, Rubrik empowers enterprises to simplify and secure their digital infrastructure. As ** Director , CXO Customer Advocacy** , you will shape and scale a… more
- Lumen (Harrisburg, PA)
- …plan. Reporting to the Sr Director of Commercial Excellence - Customer Success , you will lead cross-functional workstreams, translate insights into action, ... play a key role in advancing cross-functional initiatives and programs across the Customer Success organization that aligned to AGT's three-year strategic plan… more
- Sunrise Senior Living (Malvern, PA)
- …The Executive Director is responsible for overall leadership, management, and success of the community. Responsibilities include but are not limited to financial ... and services to seniors better than anyone. The Executive Director creates, in alignment with our mission and values,...the organization's vision and values. + Communicate a clear, customer focused vision, based upon a Resident Centered Model… more
- Sunrise Senior Living (Montgomery, PA)
- …The Executive Director is responsible for overall leadership, management, and success of their community. These responsibilities include but are not limited to ... & services to seniors better than anyone. The Executive Director is expected to create, in alignment with our...the organization's vision and values. + Communicates a clear, customer focused vision, based upon a Resident Centered Model… more
- Hilton (Philadelphia, PA)
- …_id=GMB\-AMER\-HH\-PHLIDHH&y _source=1 _MTIyMDg3OS03MTUtbG9jYXRpb24ud2Vic2l0ZQ==\)is seeking a dynamic ** Director of Catering & Events** to lead ... a driven hospitality professional ready to step into a director position, shape memorable guest experiences, and build a...direct and meaningful interactions * Be an ambassador for customer service\. **TALENT:** * Motivate and provide a work… more
- J&J Family of Companies (Horsham, PA)
- …on key priorities. Define and track metrics that set FRM teams up for success with creating the desired customer experience. + **Culture:** Cultivate a mindset ... world's most pressing healthcare challenges. We know that the success of our business - and our ability to...Description** Johnson & Johnson Innovative Medicine's Patient Engagement and Customer Solutions (PECS) team is recruiting for a home… more
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