- Merck (Harrisburg, PA)
- **Job Description** The Director , AI Innovation Studios leads a small, high-impact team of consultants, analysts, and facilitators that drives discovery and early ... of AI opportunities across the enterprise. This is a hands-on director -level role that combines client-facing consulting and workshop facilitation with people… more
- PagerDuty (Harrisburg, PA)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... centricity, and understanding the motion to win in the enterprise. The Customer Success Management team acts as a Trusted Advisor to our customers, ultimately… more
- Oracle (Harrisburg, PA)
- …attain/exceed defined customer objectives. + Create an environment providing team success today while developing new strategies for future growth. + Establish a ... You will act as a trusted technical leader and liaison between Customer and Oracle implementation, Support, and Development teams in implementing best practices… more
- Oracle (Harrisburg, PA)
- …owner and will work with product management, architects and DevOps to ensure customer success . **Responsibilities** As Director of Engineering, you will ... **Job Description** As the Director of software engineering in the IoT and...own and drive the service's operations, overseeing customer experience, system stability, reliability, and performance. Lead incident… more
- Robert Half Finance & Accounting (West Chester, PA)
- …with proven expertise in customer experience, customer service, customer success and leadership. As the Director of Customer Experience, you will ... Troubleshoot data performance inquiries . Train, Coach, and Mentor Customer Service Team Requirements The ideal Director ...Mentor Customer Service Team Requirements The ideal Director of Customer Experience will have a… more
- Otsuka America Pharmaceutical Inc. (Harrisburg, PA)
- **Job Overview:** The Director , Customer Engagement Platforms (CEP) will be responsible for overseeing the development, implementation, and optimization of ... Director for Engagement and insights Excellence, the Director will manage the Customer Engagement Platform...with cross-functional groups, drive innovation, and ensure our communities' success . Additionally, this role will keep up to date… more
- Fortive Corporation (Pittsburgh, PA)
- …and dynamic Sr. Director , Customer Experience to lead our customer -facing customer success and technical services teams, including Customer ... and develop high-performing managers and teams in Applications Engineering, Customer Service, Customer Success , Field Services, Sales Support and Technical… more
- UKG (Harrisburg, PA)
- …do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end ... do you. **About the team:** UKG is seeking a Director of Sales for our Enterprise sales organization. At...At UKG we foster a company culture that supports success at every level, prioritizing our employees. While the… more
- Trellix (Harrisburg, PA)
- …targeted campaigns, advocacy programs, and cross-functional collaboration with sales, product, and customer success teams. Strategically grow the customer ... **_Job Title:_** Senior Director , Customer Marketing **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and… more
- Lumen (Harrisburg, PA)
- …us as we digitally connect the world and shape the future. **The Role** The Director of Customer Insights is a strategic leadership role within the Growth and ... + Demonstrated success in leveraging AI and machine learning for customer segmentation and predictive analytics. + Experience with customer journey mapping,… more