- SAP (Newtown Square, PA)
- …and a variety of benefit options for you to choose from. SAP Enterprise Cloud Services ( ECS ) Customer Escalation team is part of the ECS ... ECS (Enterprise Cloud Services) accounts globally. The team focuses on end-to-end customer satisfaction and... Delivery for the prioritization of continuous improvement initiatives. ECS Customer Escalation is spread… more
- SAP (Newtown Square, PA)
- …a trusted technical advisor in safeguarding and sharing innovation roadmap with the customer . + Maintain close collaboration with ECS Technical Operations to ... on key topics like Business Continuity, Security & Compliance. + Maintain customer satisfaction through proactive issue mitigation and escalation management.… more
- SAP (Newtown Square, PA)
- …our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for ... choice for their SAP private cloud deployment. Within the ** Customer Services & Delivery (CS&D) Board area** , the...area** , the mission of the **Enterprise Cloud Services ( ECS )** Delivery organization is to run and operate SAP's… more
- SAP (Newtown Square, PA)
- …act as the voice of the client within SAP. Expectations and Tasks: Act as escalation point for all issues about the ECS engagement while planning and ... coordinating ECS -related requests. Establish contact with the customer 's Management / C-Level and act as a trusted...send an e-mail with your request to Recruiting Operations Team : ###@sap.com. For SAP employees: Only permanent roles are… more
- SAP (Newtown Square, PA)
- …stakeholders such as SAP Services, SAP Product support, Enterprise Cloud Services ( ECS ) Partners and customer 's System Integrators or other Hosting Partners. ... governance meetings with customers and other SAP stakeholders (extended account team ). Drives end-to-end customer engagement including commercial responsibility… more
- SAP (Newtown Square, PA)
- …phases of SAP projects). Represent SAP to customers; find common ground for customer , team , project success. Create an environment that encourages customer ... and other managers, teams and functions in the SAP ECS organization to deliver world class SAP services to...activities; + Interface with customers finding common ground for customer , team and project success; and +… more