• SPS-North America (Pittsburgh, PA)
    …EAP, tuition discounts and a 401K with company match. The Client Service Manager (CSM) provides leadership and functions as a working Supervisor by guiding and ... customer satisfaction, and strict adherence to all policies. The Manager will play a crucial role in ensuring the...time, and service levels are achieved Act as an escalation point for the Client Service team Client Service:… more
    Upward (06/27/25)
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  • PMA Companies (Blue Bell, PA)
    The Manager , Product Services is a member of the Product Management and Development (PMD) department. The manager is responsible for overseeing commercial ... aligns with the needs of affiliated companies. Act as the point of escalation for any service-related issues or concerns, ensuring timely and effective resolution of… more
    Upward (07/06/25)
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  • Morgan Properties (Conshohocken, PA)
    Summary: As a key member of the Procurement team, the Procurement Manager plays a pivotal role in driving strategic sourcing initiatives that support both property ... and internal teams. As an ambassador of the company's values, the Procurement Manager embodies a professional , supportive , and team-focused attitude. The core… more
    Upward (06/24/25)
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  • LanceSoft (Pittsburgh, PA)
    …required Remote/Onsite: Hybrid Position Status Label: Hourly Non-Exempt The Sr. Manager , Research and Development (R&D) Quality Assurance will independently perform ... with the Protocol, International and Local Regulations. The Snr. Manager will Lead inspection readiness for assigned studies and...*Independently execute the R&D Program Lead (PL) role, with escalation support from the GCP QA director, as guided… more
    Upward (06/28/25)
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  • Tierpoint (Bethlehem, PA)
    …and provides proactive solutions and serves as a backup for the local operations manager . Serve as an escalation point for all issues requiring engineering ... support groups to resolve problems. Provide backup for local Operations Manager . Create and maintain working relationship with local telecommunications providers.… more
    Upward (07/11/25)
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  • Reliance Standard (Philadelphia, PA)
    …information. Tracks enrollment and completion of required courses and processes escalation communications as needed based on business workflows developed by program ... monthly compliance training enrollment notification and overdue compliance training escalation processes for team members through senior vice presidents. Manages… more
    Upward (07/03/25)
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  • Wingstop - FWS (Alverda, PA)
    …to the company's Uniform Standards Receive and handle complaints from guests and guide the manager on duty if a problem requires escalation . Leave guests with a ... long-lasting and positive impression of their WINGSTOP experience. Required Knowledge, Skills and Abilities: Ability to learn quickly Ability to understand and carry out oral and written instructions and request clarification when needed Strong interpersonal… more
    Upward (07/23/25)
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  • Escalation Manager

    Confluent (Harrisburg, PA)
    …One Team. One Data Streaming Platform. **About the Role:** We are seeking an Escalation Manager to join our Global Technical Support organization at Confluent. ... covering the US West PT shift. The position is remote. As an Escalation Manager , you will be responsible for supporting customers who use Confluent's cloud and… more
    Confluent (07/12/25)
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  • ECS Customer Escalation Team - De-…

    SAP (Newtown Square, PA)
    …options for you to choose from. SAP Enterprise Cloud Services (ECS) Customer Escalation team is part of the ECS Global Customer Engagement organization. This team ... for the prioritization of continuous improvement initiatives. ECS Customer Escalation is spread across regions APJ, EMEA/MEE and the...with various units of ECS like Cloud Major Incident Manager , Manager -on-Duty and experts from various areas… more
    SAP (07/18/25)
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  • Hazmat Waste Coordinator

    Amazon (Imperial, PA)
    …generated and correct consignment documentation is adequately maintained and stored. *Ensure escalation to operations Area Manager when problems arise from ... from learnings and sending feedback and suggestions for improvements through the line manager . *Verify the condition of waste containers and waste storage areas on a… more
    Amazon (06/05/25)
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