- ASM Global (West Conshohocken, PA)
- POSITION: Help Desk Ticket Analyst DEPARTMENT: Information Technology (IT) REPORTS TO: Director, IT Systems and Support FLSA STATUS: Salaried/Exempt ... to perform the essential functions. Education and/or Experience + Background in help desk and ticket management + Working knowledge of ServiceNow +… more
- Robert Half Technology (Conshohocken, PA)
- Description We are offering an exciting opportunity for a Help Desk Ticket Analyst in West Conshohocken, Pennsylvania. As a Help Desk Ticket ... instrumental role in maintaining the smooth operation of our help desk , managing ticketing system, and collaborating... * Monitoring and analysis of help desk performance metrics like response time and ticket… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- As a Help Desk Analyst within the...Clearance Level - Secret **Primary Job Specific Skills** + Help Desk ServiceNow ticket management **Other ... customer Service Level Agreement by documenting all troubleshooting efforts in problem ticket and makes prompt notification to responsible party for resolution in… more
- Robert Half Technology (Pittsburgh, PA)
- Description We are seeking a Help Desk Analyst to be an integral part of our team in Pittsburgh, Pennsylvania. This role will be pivotal in providing ... to our team members in the manufacturing industry. The Help Desk Analyst will handle...all relevant information pertaining to the issue within each ticket , including troubleshooting steps, relevant attachments, and translations. *… more
- HTC Global Services Inc (Sayre, PA)
- …software systems in the field as required. They will work together with the Help Desk and Infrastructure Operations staff as appropriate to determine and resolve ... Insurance, and a variety of other perks. Position Title: Senior Desktop Support Analyst Job Summary: Desktop Engineer EUC Support Analyst , Workplace Computing… more
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