- Concentrix (Harrisburg, PA)
- …(https://jobs.concentrix.com/) "Job Details ** Omnichannel Engineer ** Information Technology (https://jobs.concentrix.com/job-search/?category=Information ... United States.** **Job Summary:** Concentrix is on the lookout for a dynamic Omnichannel Engineer . This role is pivotal in managing the NICE CXone omnichannel… more
- Humana (Harrisburg, PA)
- …closely with multiple teams throughout the software development lifecycle (SDLC). **Lead Software Engineer - IVR & Omnichannel APIs** Humana is seeking a ... Humana is seeking a self-driven and collaborative Lead Software Engineer to join our Interactive Voice Response (IVR) team....you will deliver innovative IVR solutions and develop robust omnichannel APIs for our enterprise platforms. You will have… more
- Otsuka America Pharmaceutical Inc. (Harrisburg, PA)
- …as well as novel data sets based on lab and EHR systems. Work with Omnichannel Data Engineer to Integrate data from multiple sources (eg, CRM systems, social ... insights and track trends across various channels. + Work with Omnichannel ML/Ops engineer to build, test, and deploy production-grade predictive models and… more
- Sprinklr (PA)
- …- spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break ... **What Does Success Look Like?** We are looking for a **Principal VOIP Engineer ** to lead the architecture and technical direction of our next- gen voice… more
- Vanguard (Wayne, PA)
- …dial plans, and QoS Genesys Cloud (any combination): + Architect flows and omnichannel routing + SIP trunking, toll free management, and carrier routing + ... Integrations with CRMs, ServiceNow, AWS, or external services SBC and Telephony Fundamentals: + Strong understanding of SIP, RTP, TCP IP, DNS + Experience building and troubleshooting Ribbon SBC policies, routes, and trunks + Familiarity with PSX , SIPREC ,… more
- Pfizer (Collegeville, PA)
- …decisions across the US Hospital business. This individual will pull, engineer , and operationalize data from enterprise warehouses, build reproducible analytics ... model datasets from enterprise data warehouses (eg, commercial, customer, contracting, omnichannel , call activity) to create analysis-ready tables/views for GTMx use… more
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