- WellSpan Health (York, PA)
- Patient Accounts Customer Services Representative I Location: WellSpan Health, York, PA Schedule: Full Time General Summary Represents the System in a ... professional manner, using good customer service practices in the performance of...establishing payment plans, adding/billing insurance information, and maintenance of patient accounts . Performs a variety of functions… more
- R1 RCM (Johnstown, PA)
- …pass a background check prior to hire. **Here's** **what you can expect working in Patient Registration ( Customer Service ): ** + Ensure that the team meets ... close attention to the departmental functions: high quality customer service , proper procedures, quality assurance, patient privacy, and confidentiality… more
- Cardinal Health (Harrisburg, PA)
- …administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers ... relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research...included in an order. This position specializes in new patient care on the customer service… more
- Cardinal Health (Harrisburg, PA)
- …administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers ... customer care specialist on the customer service team **_Responsibilities_** + Handles client/ patient questions,... customer concerns with the goal of retaining patient accounts . Offers alternative solutions as appropriate.… more
- Cardinal Health (Harrisburg, PA)
- …6+ years of customer service , operations, insurance, reimbursement and/or account management experience in healthcare preferred + Patient Hub Services ... to 30%. **Responsibilities** + Demonstrate advanced knowledge of the Patient Services hub market, including but not...effectiveness and value + Maximize customer and patient satisfaction by aligning complex solutions and service… more
- Cardinal Health (Harrisburg, PA)
- …or high touch customer interaction experience preferred + Previous Hub or Patient Support Service experience preferred + High School diploma or equivalent ... pharmacies, and insurance companies, to ensure seamless coordination of patient care and timely access to necessary services...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Otsuka America Pharmaceutical Inc. (Harrisburg, PA)
- …launched a new customer engagement approach designed to better deliver on patient , caregiver, and HCP needs in an evolving healthcare environment. The new model ... The local "ecosystem approach" creates a unified focus among account management, medical, patient access and market...engaging in broad clinical and scientific discussions that impact patient care, resulting in rich customer insights… more
- Merck (North Wales, PA)
- …. Ability to convey technical concepts accurately and clearly. . Previous sales, account management, consultative, or customer service experience . Ability ... on customer needs as it relates to helping them improve patient health outcomes, customer feedback, marketplace dynamics, and progress towards quality… more
- UPMC (Harrisburg, PA)
- …requested parties. Completes patient checkout and schedules follow-up appointment. + Customer Service : Confirms patient appointments. Directs the ... of other front office duties with a focus on customer service in support of the overall...availability. + Administrative/Office Support: Process co-payments and payment of services , according to office procedure and reconciles account… more
- Penn Medicine (Lancaster, PA)
- …current benefits authorization. + Maintain financial accounts by processing customer adjustments when applicable. Documents service by completing forms, ... Facilities ECF's or other non-LGH facilities; coordinates a collaborative patient service work environment by fostering a...by accomplishing responsibilities related to job duties. + Open customer account by recording account … more
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