- WellSpan Health (Waynesboro, PA)
- **General Summary** Represents the System in a professional manner, using good customer service practices in the performance of the following duties: answers ... payments, establishing payment plans, adding/billing insurance information, and maintenance of patient accounts . Performs a variety of functions including, but… more
- Otsuka America Pharmaceutical Inc. (Harrisburg, PA)
- …a fast-paced environment + Superior organizational and time management skills + Customer service focus and professionalism **Physical Requirements** This role ... long-term impact to customers, patients, employees, and the business. ** Patient & Customer Centricity -** Maintain an...do not require any financial, credit card or bank account information and/or any payment of any kind to… more
- Otsuka America Pharmaceutical Inc. (Harrisburg, PA)
- …Skills: + 7+ years of experience in healthcare analytics, with a focus on patient services & reimbursement and/or specialty pharmacy. + Strong expertise in ... patient support programs, and distribution efficiency. + Drive hub service optimization initiatives, such as streamlining patient enrollment and benefits… more
- Otsuka America Pharmaceutical Inc. (Harrisburg, PA)
- …of collaborating to develop training resources + Lead cross-functional efforts to align patient services with broader company objectives + Foster a culture of ... patient care and operational excellence in our support services , inclusive of medication administration training and lifestyle management counseling. **Key… more
- Cardinal Health (Harrisburg, PA)
- …administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers ... customer care specialist on the customer service team **_Responsibilities_** + Handles client/ patient questions,... customer concerns with the goal of retaining patient accounts . Offers alternative solutions as appropriate.… more
- Cardinal Health (Harrisburg, PA)
- …or high touch customer interaction experience preferred + Previous Hub or Patient Support Service experience preferred + High School diploma or equivalent ... pharmacies, and insurance companies, to ensure seamless coordination of patient care and timely access to necessary services...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Otsuka America Pharmaceutical Inc. (Harrisburg, PA)
- …launched a new customer engagement approach designed to better deliver on patient , caregiver, and HCP needs in an evolving healthcare environment. The new model ... The local "ecosystem approach" creates a unified focus among account management, medical, patient access and market...engaging in broad clinical and scientific discussions that impact patient care, resulting in rich customer insights… more
- Merck (North Wales, PA)
- …. Ability to convey technical concepts accurately and clearly. . Previous sales, account management, consultative, or customer service experience . Ability ... on customer needs as it relates to helping them improve patient health outcomes, customer feedback, marketplace dynamics, and progress towards quality… more
- Otsuka America Pharmaceutical Inc. (Harrisburg, PA)
- …any operational challenges. + Collaborate with the team to continuously improve patient services and operational processes, including reviewing and optimizing ... with pharmaceutical industry with an emphasis on specialty pharmacy experience and patient services . + Experience evaluating data sources for insights,… more
- Penn Medicine (Lancaster, PA)
- …current benefits authorization. + Maintain financial accounts by processing customer adjustments when applicable. Documents service by completing forms, ... Facilities ECF's or other non-LGH facilities; coordinates a collaborative patient service work environment by fostering a...by accomplishing responsibilities related to job duties. + Open customer account by recording account … more