- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- In this role, you will primarily work independently, handling Tier 3 production support tickets by efficiently resolving them within a timely manner. Your ... desk agents to address reported issues, running queries in SQL Developer to identify and correct bad...in excelling in this role. **Responsibilities:** - Independently handle Tier 3 production support tickets and close… more