- Microsoft Corporation (Philadelphia, PA)
- …with various internal and external teams to resolve customer issues. Mentors others the on Support Escalation Management team. Acts as a key member of ... products and services. + Cloud Technology Certification (Azure Fundamentals. M365 Fundamentals). Support Escalation Management IC4 - The typical base… more
- University of Pennsylvania (Philadelphia, PA)
- …control, and hospital regulations. + Act as a point of contact for clinical support , complex case management , and escalation of patient care concerns. ... Job Description Summary Provides leadership, scheduling, hiring, training, and performance management for nursing staff, while also mentoring team members and… more
- Cardinal Health (Harrisburg, PA)
- …and optimizing vendor performance. **_Job Summary_** The Manager, Vendor Relationship Management will support Cardinal Health's Global Business & Finance ... **_What Vendor Management contributes to Cardinal Health_** Finance oversees the...support structured resolution with delivery leads. + Manage escalation paths per governance tier; ensure timely closure of… more
- Prime Therapeutics (Harrisburg, PA)
- …client implementation project technical leadership, coordination, escalation management , deployment, and transitioning ongoing technical support of ... and guiding the team that leads the definition and management of technical sales support playbooks, talk...and ongoing maintenance of solutions, and serves as an escalation point to resolve conflicts and manage customer expectations… more
- UGI Corporation (King Of Prussia, PA)
- …of IT Service Desk, End User Engineering, Mobility and Field IT Systems Support , Asset Management , Desktop Services, IT Communications, and Endpoint ... Oversight + Ensure exceptional performance across IT Service Desk, Desktop Services, Endpoint Management , and Field IT Systems Support + Establish and maintain… more
- CVS Health (Harrisburg, PA)
- …it all with heart, each and every day. **Program Summary** Join our Aetna Care Management team as we lead the way in providing exceptional care to dual eligible ... Responsibilities** + **Member Evaluation:** Conduct the annual Health Risk Survey to support needs identification for the member's Individual Plan of Care. + **Risk… more
- Bentley Systems (Exton, PA)
- **Technical Support Engineer** **Location:** United States (Office/Hybrid/Remote) **Position Summary:** Bentley Systems is seeking a talented individual to become a ... valued member of the Product Support team as a **Technical Support Engineer.**...position is responsible for problem analysis, documentation, resolution, and escalation involving Bentley's supported products **We will rely on… more
- Meta (Harrisburg, PA)
- …of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management : Participate in the global team's Tier 3 and 4 ... Each group has global scope across the lifecycle of support .The ENS Operations Team exists "to operate the world's...and useful network." Whether it's our day to day management of hundreds of technicians working to repair and… more
- Abbott (Pittsburgh, PA)
- …+ Proactive monitoring and communication via Abbott Link + Escalation & support + Customer inventory **SYSTEMS & TOOL MANAGEMENT :** + CMS Next tickets ... (ADD) brand to the customer. The Ambassador operates as primary account management contact with customer account; with a focus to improve economic profitability,… more
- Cardinal Health (Harrisburg, PA)
- …Software Supplier Management contributes to Cardinal Health_** IT Software Supplier Management provides strategic support and management of Cardinal ... and documents renewal strategies that maximize value creation. Provides direction and support to the other software supplier management team members as… more