- EY (Philadelphia, PA)
- …working world. Position Overview: We are seeking an experienced Associate Director to lead our Telephony Services team, consisting of Product Managers, ... SLA Performance Monitoring: Establish and monitor SLAs for telephony services , ensuring high levels of service availability and performance. Implement… more
- Concentrix (Harrisburg, PA)
- …operations, routing strategies, and multi-channel engagement using Microsoft's Customer Service and Omnichannel capabilities. Responsibilities Lead workshops ... Home (https://jobs.concentrix.com/) "Job Details Dynamics 365 Customer Service & Omnichannel Consultant Information Technology Other Location United States Of… more
- Comcast (Philadelphia, PA)
- …Understand UCaaS, CPaaS, Hosted PBX, IVR, Call Center, Contact Center, and traditional telephony services (SIP, VoIP, PSTN), and how these solutions interact ... provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has...and one of the fastest growing providers of Ethernet services . Job Summary Responsible for managing the pricing, packaging… more
- Humana (Harrisburg, PA)
- …and in the development and implementation of IT integration plans. The Lead , M&A IT Integration drives end-to-end technology integration activities for acquired ... risks, and enables seamless operational adoption across network, endpoints, telephony , clinical applications (eg, Athena), analytics, and cybersecurity while… more
- Sprinklr (PA)
- …identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services , genetic information, or any other ... We are looking for a **Principal VOIP Engineer** to lead the architecture and technical direction of our next-...Qualified?** + 12+ years of hands-on experience in the ** Telephony / VoIP / CPaaS** domain + Strong knowledge… more
- Concentrix (Harrisburg, PA)
- …transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world's best brands, today and ... core to our vision of develop, build and run the future of Integrated Services . Our game-changers around the world have devoted their careers to ensuring every… more
- Concentrix (Harrisburg, PA)
- …operations, routing strategies, and multi-channel engagement using Microsoft's Customer Service and Omnichannel capabilities. **Responsibilities** + Lead ... Home (https://jobs.concentrix.com/) "Job Details **Dynamics 365 Customer Service & Omnichannel Consultant** Information Technology Other Location United States Of… more
- The Cigna Group (Philadelphia, PA)
- …measurable business impact, focusing on operational excellence and member engagement. + Lead the adoption of modern telephony platforms, cloud-native solutions ... At Evernorth Health Services , we're transforming healthcare through technology and data....points and implement solutions that reduce friction and improve service quality. + Inspire and guide cross-functional teams-engineering, design,… more
- Comcast (Philadelphia, PA)
- …Understand UCaaS, CPaaS, Hosted PBX, IVR, Call Center, Contact Center, and traditional telephony services (SIP, VoIP, PSTN), and how these solutions interact ... provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has...and one of the fastest growing providers of Ethernet services . **Job Summary** Responsible for managing the pricing, packaging… more
- Exelon (Philadelphia, PA)
- …applications (eg, project portfolio management, requirements/test management, CIS/CRM, customer self- service , telephony , EPS, EAM, work management, & outage ... in being inclusive and creative, and value safety, innovation, integrity and community service . We are a Fortune 200 company, 19,000 colleagues strong serving more… more
