• Tier 1 Help Desk…

    IBM (University Park, PA)
    …experience. **Your role and responsibilities** IBM is seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level ... timely resolution or escalation * Escalate unresolved issues to Tier 2 or Tier 3 support teams...1 + year of experience in customer service or help desk role * Basic understanding of… more
    IBM (07/31/25)
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  • IT Help Desk Technical Writer

    Leidos (Philadelphia, PA)
    …the CMS Enterprise Service Desk by working with their knowledge base of Tier 1 troubleshooting articles as well as maintaining a collection of self-service ( ... Tier 0) articles for end users. **NOTE: While the...degree. + Must have recent experience supporting an IT help desk in some capacity (drafting, reviewing,… more
    Leidos (08/01/25)
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  • Sr IT Support Analyst | Wayne, PA | Rate Open

    Two95 International Inc. (Wayne, PA)
    …Type : Full Time Salary : $Open (Best Possible) YOU'RE GOOD AT: + Monitoring JIRA Help Desk system for work intake from problem tickets to service requests + ... Providing Tier 1 -3 hardware support on Apple, HP, Lenovo, Microsoft laptop systems + Providing Tier 1 -3 software end user support in Windows, Mac OS,… more
    Two95 International Inc. (06/09/25)
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  • Computer Operator

    TekSynap (New Cumberland, PA)
    …SSCP + CCNP Security + CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + ... company van, cart or other motorized vehicle. **REQUIRED QUALIFICATIONS** + One ( 1 ) year of relevant experience + Active Secret clearance with IT-II sensitivity… more
    TekSynap (07/18/25)
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  • Systems Engineer - (Philadelphia, PA)

    Serco (Philadelphia, PA)
    …degree and 1 year of relevant experience + Experience with PSNet providing Tier 1 type of support + Working knowledge and experience with WiFi, Wireless ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: [email protected] or call the HR Service Desk at ###, option 1 . Please note,… more
    Serco (07/10/25)
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  • Oracle Fusion Cloud HCM Platform Engineer

    Pacific Northwest National Laboratory (Harrisburg, PA)
    …Management, Career Development, Performance Management, Succession Planning, Recruiting, Learning, HR Help Desk , Health & Safety, Manager Experience, Employee ... this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration… more
    Pacific Northwest National Laboratory (07/30/25)
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  • End User Infrastructure Tr 3 Specialist

    Lincoln Financial (Radnor, PA)
    …area(s) of IT Infrastructure responsibility. You will be responsible for providing tier three support, delivering on medium risk projects, and conducting data ... audit and compliance. + Coordinating activities with the service desk , managed service providers, and other IT teams when...4 Year/Bachelor's degree (or equivalent) in Information Technology + 1 - 3+ Years experience in direct end user… more
    Lincoln Financial (07/23/25)
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  • PC Technician - SECRET Security Clearance

    Stellar Innovations (Philadelphia, PA)
    …CE Certification. + MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be achieved after ... systems, and computer operations automation software. Position Requirements: + Minimum of 1 year of relevant experience. + MUST possess an active/current IT-II… more
    Stellar Innovations (07/01/25)
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