- American Express Global Business Travel (Pierre, SD)
- …**What You Will Do:** + End-to-end Ownership: Own and take responsibility for the Agent Insights manifest to drive performance insights and improvement plans ... + Knowledge: Become an expert; be curious and engage business partners to learn about what drives Agent...+ Leadership: Take ownership to lead all aspects of Agent Insights and Performance Management while mentoring… more
- Verint Systems, Inc. (Pierre, SD)
- …Analyst is responsible for survey design, data evaluation, and development of in-depth insights tied to client business challenges. The Client Analyst works ... closely with clients to understand their business goals and identify data and research requirements for... practices. **Principal Duties and Essential Responsibilities:** + Create insights (CXSA, Hybrid, Scorecard, Agent Level Reporting,… more