- Citigroup (Irving, TX)
- …application in own job and the business. This role will be operating within the Contact Center Operations team within our Operations Technology group ... **Other Relevant Skills** Applications Support, Artificial Intelligence (AI), Automation, Chatbots, Contact Center Operations , Generative AI, Interactive… more
- Citigroup (Irving, TX)
- …The Application Support Analyst is a seasoned professional role operating within the Contact Center Operations team within our Operations Technology ... every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission...TPM role. + Provide primary operational support for critical contact center applications, including live chat, chatbot… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for entry-level call center representatives to support ... that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Mass Markets (Dallas, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Wells Fargo (Irving, TX)
- …Engineer focused on Site Reliability Engineering (SRE) in support of our Contact Center Technology Telephony, Workforce Management, Data and Reporting Platforms. ... application management **Desired Qualifications:** + Focused on risk mitigation in Contact Center Data and Telephony Platforms + Experience in supporting… more
- USAA (Plano, TX)
- …various responsibilities divided amongst the following lines of business within USAA P&C: Contact Center Excellence, First Party Injury, Third Party Injury, and ... areas: First Party Injury Claims, Third-Party Injury Claims, P&C Litigation Claims, or Contact Center Process Expertise experience. + Prior experience in claims … more
- Amazon (Garland, TX)
- …software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people ... to completion. The position's responsibilities include scaling support of several data center locations including day to day assistance with capacity management. You… more
- Amazon (Garland, TX)
- …program management experience to own strategic, tactical, cross-functional programs in Data Center Operations . This role requires scoping and creating project ... Are you passionate about improving the quality of business operations ? Do you thrive in a fast-paced environment in...and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview… more
- TIAA (Dallas, TX)
- …oversight and operational excellence of our global network infrastructure and data center operations . This role encompasses comprehensive leadership of services ... programs to control and optimize telecommunications costs across the organization **Data Center Operations Excellence** + Direct comprehensive management of data… more
- Mass Markets (Dallas, TX)
- …in account management of contact center clients. Experience in both contact center operations and client services or account management is preferred. ... role, you will act as the primary point of contact for the client and the MCI operations...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
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