- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 ... years of experience working with "help desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of… more
- TEKsystems (Coppell, TX)
- …looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are 90% of ... the way through studies, please still apply! Pay and Benefits The pay range for this position is $16.25 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to… more
- TEKsystems (Coppell, TX)
- Description Job Title: Tier 1 Helpdesk Agent (also known as Help Desk Agent, Service Desk Agent, Desk Agent, or Guest Services) Key Responsibilities: + ... Answer incoming calls, emails, and chats to support users across the US + Handle tasks ranging...as part of a virtual team. SRequired Experience: + 1 -2 years in a helpdesk or call… more
- ReSource Pro (Dallas, TX)
- …will serve as Tier 2, escalated support for issues that cannot be handled by Tier 1 level support staff. You will be responsible for support of ... of tickets, and provide resolution of issues + Perform Tier 2 assistance to other help desk staff to...tasks, and other activities currently being performed by the helpdesk , server, and network teams offshore + Support… more