- TTEC (Providence, RI)
- …improve the bottom line. We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital ... incorporating next level services into your conversations including consulting, big data analytics, virtual agents, AI and Intelligent Automation. Applying your… more
- HomeSafe Alliance (Providence, RI)
- **Title:** Contact Center Data and Reporting Analyst (Power BI) **HomeSafe Alliance** is the single global household goods movement manager of over ... Defense civilians, US Coast Guard, and their families. The ** Data and Reporting Analyst** role requires an...analytics and data mining efforts within our Contact Center . This position will be responsible… more
- Brown University (Providence, RI)
- …and senior information technology leadership. + Represents BUDPS at any Communication Center Dispatch meetings as liaison and primary contact . + Coordinates ... in the hiring process. + Manage and oversee all data entry into the confidential automated records systems. +...center dispatch meetings as department liaison and primary contact . Maintain high level of computer competency in specific… more
- Lincoln Financial Group (Providence, RI)
- …**Requisition #:** 73192 **What You'll Be Doing** Lincoln National Corporation seeks a Contact Center Technologies, Senior Business System Analyst in Radnor, PA. ... To modernize Contact Center and support multiple ...data virtualization, table updates, build and run of reporting queries. Maintains knowledge on current and emerging developments/trends… more
- BlueTriton Brands (Norton, MA)
- …active contributor to a project team * Pilot testing for the business and reporting critical data * Work cross-functionally with business partners on projects ... providing a premium customer experience and driving revenue growth. Reporting to the Senior Leader of Customer Service, the...CSL plays a critical role in delivering the Profit Center Strategy within the Customer Engagement Center … more
- Highmark Health (Providence, RI)
- …and provincial laws to ensure compliance and manages remediation and ways our employees contact HR Services Center . Maintains a high level of customer service, ... and liabilities and the general ledger interface that includes data for financial reporting and cost allocations....any and all users. If you would like to contact us regarding the accessibility of our website or… more
- THOR Solutions, LLC (Middletown, RI)
- …discrepancies and anomalies in task execution, including labor charges, non-labor cost reporting , erroneous charges, overruns, and Service Cost Center rejected ... a highly motivated Financial Analyst to support the Naval Undersea Warfare Center Division Newport (NUWCDIVNPT) in Middletown/Newport, RI. The candidate will support… more
- Marriott (Providence, RI)
- … to the Director, Product Management. The Product Manager II - CEC Contact Center Technology, supports the implementation and development of product roadmaps ... technology direction and execution of optimal business solutions supporting the contact center technology platforms. Additionally, this position will coordinate… more
- Brown University (Providence, RI)
- …the day-to-day operations of research studies including managing communications, data , and overseeing workflow. Organization skills, attention to detail, excellence ... goal-setting, and problem-solving. The lab manager will set up data tracking systems, manage datasets involved in various projects,...for Health Equity Lab is located in the Mindfulness Center at Brown University School of Public Health in… more
- Brown University (Providence, RI)
- … data , statistical programming and analysis, and interpretation and reporting of results. The position requires interacting with project investigators, ... of different research projects that will be run through [state Center name]. Duties include: helping researchers design studies, constructing databases, managing… more