- Zoom (Providence, RI)
- …teams, ensuring seamless project execution and high-qualityoutcomes. Experience with contact center solutions, WFM, QM, AI and virtual agent technologies ... for the overall delivery of new features for Zoom Contact Center . Thisincludes project managing... managing the release plans, diving into the feature technical discussions and coordinatingwith product managers, engineers, designers and… more
- Zoom (Providence, RI)
- … project engineering technical experience with Customer Experience solutions ( Contact Center , Workforce Engagement, Virtual Agents), with at least 5 years ... to design and deploy Zoom Customer Experience implementations Virtual Agent, Contact Center and Workforce Engagement Management solutions. Responsibilities +… more
- Navient (Providence, RI)
- …our mission, read more below, and let's build something great together! **The Contact Center Engineer position will report to the Director, Customer ... Experience.** **As the Contact Center Engineer, you will:** + Oversee...CX1, Ada Chatbot, and related systems. + Experience in project management, process improvement, and technical mentoring.… more
- Emerson (Mansfield, MA)
- …Primary Point of Contact (POC) for assigned projects and customers: + Project responsibility from Quote to Cash for new builds or major projects working with ... If you are a Project Management professional looking for an opportunity to...You Apart:** + Bachelor's Degree in Engineering or related technical experience + PMP Certification + Technical … more
- CDM Smith (Pawtucket, RI)
- …schedule, and change management. * Serving as a mentor and leader of multi-discipline project teams. * Performing and leading technical problem solving with a ... are adhered to. * Serving as the main client contact and liaison during project execution to...Effectively working with lead practitioners, quality managers, and key technical specialists. For more information about our Project… more
- iCIMS (Providence, RI)
- …project governance, stakeholder management, sales assistance, and cross-functional alignment. The Project Management team operates at the center of a ... **Job Overview** We are seeking a strategic and experienced Manager, Project Management to lead a team responsible for orchestrating the successful delivery of… more
- Brown University (Providence, RI)
- …Department of Public Safety, the Manager will lead the Public Safety Communications Center . The Manager, Public Safety Communications Center , is responsible for ... strategic development, and staff supervision of Brown University's 24/7/365 Communications Center . This position leads a team of Communication Control Officers… more
- CDM Smith (Pawtucket, RI)
- …to CDM Smith's mission by: * Managing and serving as the lead Project Manager on water/wastewater projects * Providing technical guidance, senior leadership, ... Smith currently has a new opportunity for a Senior Project Manager with previous experience managing industrial water and/or...this position, you will be the main point of contact for planning and design of water, water reuse,… more
- GAP Solutions Inc (Providence, RI)
- …program or project management experience** **, including** **5+ years managing contact center or law enforcement/intake operations** **of comparable size and ... Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious...Manager (PM) will serve as the primary point of contact with the Government for all contractual, technical… more
- Prime Therapeutics (Providence, RI)
- …and drives every decision we make. **Job Posting Title** AI Delivery Director AI Center of Excellence - Remote **Job Description** **We are putting together an AI ... Center of Excellence. Come join us!** The Director IT...services. Develop and communicate IT strategy. **Responsibilities** + Set technical vision and develops technology strategies to support long-term… more