• Digital Customer Experience

    CVS Health (Woonsocket, RI)
    …And we do it all with heart, each and every day. **Position Summary** The Manager , Digital Customer Experience Management (CEM) is responsible for monitoring ... with monitoring key operational metrics to optimize the Digital Customer Experience across digital channels. This role...**Proactive Insights:** - Utilizing an array of "Voice of Customer " tools, the CEM Manager will identify… more
    CVS Health (05/15/25)
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  • Customer Experience Manager

    Michaels (Middletown, RI)
    …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - PROV-MIDDLETOWN, RI Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
    Michaels (04/20/25)
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  • Senior Manager - Digital Customer

    CVS Health (Woonsocket, RI)
    …we do it all with heart, each and every day. **Position Summary** The Senior Manager , Digital Customer Experience will be responsible for leading the team ... of the entire Digital organization and IT. The Senior Manager must be an avid researcher, be intellectually curious,...Digital Product Ownership/ Management with the Voice of the Customer / Customer Experience Management… more
    CVS Health (05/17/25)
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  • Sr Business Support Manager

    Citizens (Johnston, RI)
    Description Citizens is seeking a Customer and Colleague Experience Manager to help lead Colleague and Customer Experience efforts in both Contact ... recognition + Build a data driven understanding of the drivers of customer experience along with their connections to points of friction, digital adoption, and… more
    Citizens (04/21/25)
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  • Customer Engagement Manager

    Dodge Construction Network (Providence, RI)
    …to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
    Dodge Construction Network (05/13/25)
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  • Assistant Manager - Service…

    Nordstrom (Warwick, RI)
    …change that promotes customer driven initiatives + Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and ... Job Description The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic...is committed to driving results and providing an exceptional customer experience . A day in the life… more
    Nordstrom (05/18/25)
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  • Clinical Specialist (Sonographer) - Buffalo

    Fujifilm (Providence, RI)
    …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
    Fujifilm (04/25/25)
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  • Sr Product Manager , Customer Sales…

    John Deere (Providence, RI)
    …Illinois -_ **_Function:_** _Product & Process Management (CA)_ **_Title:_** _Sr Product Manager , Customer Sales Leads and Fleet Recommendations - 112909_ ... subject to change._ **Major Purpose** As a **Senior Product Manager focused on Customer Sales Leads and...more meaningful conversations with customers and enhance their digital experience with John Deere. You will be accountable for… more
    John Deere (05/21/25)
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  • Senior Project Implementation Manager

    Grifols Shared Services North America, Inc (Cranston, RI)
    …implementation process in order to insure quick Go Live and a quality customer experience . This position is responsible for communicating the resource ... and regions. **Summary** Grifols Diagnostic Solutions is seeking a Senior Project Management Manager to help oversee our West Coast customers. This position is part… more
    Grifols Shared Services North America, Inc (04/08/25)
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  • Manager , Customer Success…

    Rocket Software (Providence, RI)
    …everything we do, and we wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the software business and driven by ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...our CS organization as we strive to create positive customer outcomes and experience . It also provides… more
    Rocket Software (05/10/25)
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