- Rocket Software (Providence, RI)
- …in what they're doing!** **Job Description Summary:** As the Senior Director Services Strategy , Customer Solutions Engineering (CSE), you will be a strategic ... insights that inform decision-making, including profitability, consulting contribution, margin, customer engagement experience , and revenue optimization. Regularly… more
- Merck (Providence, RI)
- …(preferably Field Medical experience or equivalent biotech/pharmaceutical/Medical Affairs strategy experience ) OR equivalent + Demonstrated ability to create ... content and training directors + Possesses relevant medical affairs and FM or clinical experience to guide and direct FM HSO strategy in alignment with… more
- CVS Health (Woonsocket, RI)
- …that inform strategies and uncover areas of opportunity to improve the customer experience . + Develop and maintain comprehensive reporting systems that ... make health care more personal, convenient and affordable. Our Customer Success and Growth Organization is at the heart...Required Qualifications + 5+ years of leading integrated web strategy experience with a foundation of business,… more
- Citizens (Johnston, RI)
- …data environment migration. + Comprehensive knowledge of Collection and Recovery and experience in segmentation, A/B testing, Customer Offer Management and ... to stretch yourself! As the Collections & Recovery Operations Strategy Manager, you will have responsibility for a segment...these and other business policies. You will maintain a customer focused, risk averse operating model for areas of… more
- Wolters Kluwer (Providence, RI)
- … experience champions within business units to develop the appropriate research to measure customer experience . Collaborate with business leaders ... understand the customer landscape and the business strategy to design and develop market research ... research + Minimum of 4 years of experience implementing and managing an enterprise voice-of- customer … more
- CBRE (Providence, RI)
- …As a CBRE Client Strategy Consultant, you will oversee a variety of research initiatives used in the development of client deliverables. This position is part of ... multiple factors to determine compensation, including a candidate's education, training, and experience . The minimum salary for the Client Strategy Consultant… more
- Wolters Kluwer (Providence, RI)
- …a relevant discipline (Design, HCI, Behavioral Sciences, or related field) AND 2+ years User Experience Research or related research experience + OR ... Behavioral Sciences, or related field) AND 1+ years User Experience Research or related research ...analyzing human behavioral data to inform UX and product strategy in a technology industry setting + Experience… more
- Ford Motor Company (Providence, RI)
- …-obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading customer experience for electric vehicle buyers and owners. You'll ... **Manager, Product Strategy ** We are the movers of the world...user-centered focus throughout the process from early stages of research and design to understand the needs of our… more
- Wolters Kluwer (Providence, RI)
- …+ Conducting research to understand the context in which the customer works, identifying Jobs-To-Be-Done, and validating customer needs, value propositions, ... **Senior CX/UX Research Consultant - Remote or Hybrid R0040451** As...**Sr. CX/UX Researcher** , you will join the User Experience department of Wolters Kluwer's Digital Experience … more
- Nelnet (Providence, RI)
- …trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go ... to K-12 students and institutions. This position involves spearheading product strategy , innovation, and market alignment, as well as collaborating closely with… more