- Citizens (Barrington, RI)
- …Ability to effectively ask questions and identify needs to improve the customer relationship Proven success with building relationships, and recommending and ... understand what might be a good fit for a customer now, may not be 6 months from now....accelerates the interview process, moving qualified candidates to hiring manager interview fast. Preferred skills/experience 1 year cash handling… more
- Oracle (Providence, RI)
- **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts ... customer satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through the … more
- SHI (Providence, RI)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's ... Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco seller relationships as well as… more
- ISC2 (Providence, RI)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- Oracle (Providence, RI)
- …and desired outcomes of their Oracle Cloud solution investment. + Leverage Oracle's Customer Success methodology to partner with customer stakeholders to ... with Alliances and Channels, making sure the involved partners are focusing on customer success ; raise in a timely manner when there is any deviation. +… more
- Lumen (Providence, RI)
- …us as we digitally connect the world and shape the future. **The Role** As a Customer Success (CS) Enablement Manager , you will serve as a performance ... team by developing strategies for skill development aimed at enhancing customer success , reducing churn, and driving revenue growth. You will collaborate with… more
- iCIMS (Providence, RI)
- **Job Overview** The Technical Success Manager (TSM) plays a critical role in ensuring customers achieve measurable success with the iCIMS Talent Cloud and ... () for at-risk customers. + Partner with the Account Manager (AM) on broader account planning and activity tracking...accounts. + Maintain accurate activity tracking in CRM and customer success platforms to ensure visibility across… more
- SHI (Providence, RI)
- …of our top partners to the partner brand pages. The Partner Marketing Success Manager is responsible for maximizing partner value and delivering measurable ... return on investment, and are satisfied with their marketing engagement. The success manager will collaborate cross-functionally to curate content, drive growth… more
- CVS Health (Woonsocket, RI)
- …in managing financial negotiations, and a growth and retention mindset. The primary success metrics for this role will be client retention, customer ... Mental Wellbeing's value proposition and aligns it to clients defined success metrics and objectives. + Proactively identifies cross-sell opportunities and ensures… more
- PagerDuty (Providence, RI)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
