- ASM Research, An Accenture Federal Services Company (Providence, RI)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining ... / SSA, Unity Supply, Property Book, Finance, and Access modules + Help Desk ServiceNow ticket management **Other Job Specific Skills** + Works independently with… more
- TEKsystems (Providence, RI)
- …schedule after 6-8 weeks Job Description: We are seeking a dedicated and skilled Service Desk Analyst to join our team. Responsibilities: + Serve as the first ... mission by completing related results as needed. + Manage Help Desk tickets in a timely manner....resolve customer-reported issues. + Escalate issues to the next tier with higher difficulty. + Install, make changes, and… more