- THOR Solutions, LLC (Middletown, RI)
- …asset reconciliation upon completion of asset replacement. + Upon receipt of service request, perform issue resolution. If unable to resolve the issue identified ... in the service request ticket, escalate the request to Government NMCI...escalate the request to Government NMCI Activity Contract Technical Representative (ACTR) and track NMCI trouble ticket through completion.… more
- Cengage Group (Providence, RI)
- …solving issues discovered in data, through both contacting stakeholders as well as through desk research + Partner with IT team to evolve current toolsets used ... gather and solution for inquiries and requests from sales representative and managers related to territory management, sales incentive...in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course… more