- ASM Research, An Accenture Federal Services Company (Providence, RI)
- The Tier 2 Technical Support Operations Analyst ...resolution (via SOP) or escalations of tickets to Tier 3 . + Analysis of ticket types and categories to ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National...or other IT related field. + Minimum of three ( 3 ) years of experience in application / infrastructure design,… more
- Oracle (Providence, RI)
- …Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion ... **Job Description** As a Principal Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added… more
- Oracle (Providence, RI)
- …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- Hilton (Providence, RI)
- …Hilton's sales, revenue management, call center, and analytics functions\! As a Senior GRO Support Analyst _,_ you will bring your leadership and technical ... take ownership of:** + Queue Productivity - The Sr\. Analyst team monitors common questions and themes to operate...operations, the travel industry, revenue management systems, or a technical support capacity\. + Experience in Excel… more
- Oracle (Providence, RI)
- …escalated issues. As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary ... **Responsibilities** As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A… more
- Oracle (Providence, RI)
- …**Responsibilities** As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A ... 5 years Goldengate experience required. 10 years experience in technical support . 10 years DBA experience. 10...opinion 2. Short term disability and long term disability 3 . Life insurance and AD&D 4. Supplemental life insurance… more
- Oracle (Providence, RI)
- …by customers (internal and external) on Oracle products and contribute to proactive support activities according to product support strategy and model Owning and ... **Responsibilities** QUALIFICATIONS: Bachelor's degree in Computer Science, Engineering or related technical field 8+ years of proven professional and technical … more
- Highmark Health (Providence, RI)
- …effective August 2016) **Preferred** + Experience and demonstrated proficiency as a Decision Support Analyst or equivalent training and experience in a business ... data and information requirements. The incumbent provides analysis in the development and support of projects and data analysis. Determines how decision support … more
- Oracle (Providence, RI)
- …performance of GTM efforts through KPIs such as engagement, pipeline generation, and analyst impact. ** 3 . Competitive Intelligence & Market Insights** + Monitor ... This role requires deep collaboration across Product Management, Campaigns, Sales, Analyst Relations, and Field Marketing to ensure Oracle's analytics story is… more
- Oracle (Providence, RI)
- **Job Description** **Description:** Cloud Customer Success Analyst - Casinos Location: Las Vegas, NV (Hybrid Role) Travel: Up to 25% No visa sponsorship is ... available for this position. Join Our Team as a Cloud Customer Success Analyst for our Casino Clients! Are you ready to make a significant impact in the exciting… more