- Cengage Group (San Juan, PR)
- …. Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager , Customer Success , you will play a dual ... of team members + Contribute to cross-functional initiatives that enhance the customer success experience **What You'll Need:** + 3+ years of experience in … more
- Acxiom (San Juan, PR)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in consulting… more
- Cengage Group (San Juan, PR)
- …where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement, ... and progress towards sales goals. Builds mitigation plans where needed. + ** Customer success initiatives** : Leads and drives projects and initiatives focused on… more
- Datavant (San Juan, PR)
- …to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a fast-paced environment. Customer ... for our customers. This role includes responsibilities for Customer Success outcomes (eg, value realization, ...customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts… more
- Sharecare (San Juan, PR)
- …skills are essential + Able to set priorities, influence others, and manage customer expectations + Demonstrated success in customer relationship management ... on time, and within budget + Collaborate with internal departments to resolve customer issues including resolution of technical and/or customer service problems… more
- Cengage Group (San Juan, PR)
- …day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The customer success consultant will build relationships in key ... journey. They will support account retention to increase revenue. The customer success specialist will collaborate with internal departments to support… more
- The Hertz Corporation (San Juan, PR)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed… more
- Philips (San Juan, PR)
- …processes and procedures proactively in the interest of continuous improvement and customer success and drives Solid/PMI methodology and project documentation ... with people who are passionate about transforming healthcare. In this role as Customer Project Manager , you will work with diverse teams implementing… more
- Cengage Group (San Juan, PR)
- …Ability to monitor and evaluate operational data. **Preferred:** + Professional business-to-business/ customer success experience (3 years strongly desired) + ... with external partnerships. + Driven to succeed and yearning to make impact; customer success obsession mentality. Cengage Group is committed to working with… more
- iCIMS (San Juan, PR)
- …+ **Cross-functional Collaboration** : Improved partnership metrics with Product, Engineering, and Customer Success teams **About Us** When you join iCIMS, you ... **Job Overview** We are seeking an exceptional Senior Manager of Site Reliability Engineering (SRE) to lead...and execute SRE strategy aligned with business objectives and customer success metrics + Drive cultural transformation… more