- Lockheed Martin (PR)
- …a deep understanding of ITSM processes, ServiceNow configuration, and technical expertise to lead the development and maintenance of the platform\. \- ... **Description:** The ServiceNow IT Service Management Technical Lead is responsible for designing,...Request Management, and Knowledge Management \- Develop and maintain technical documentation for ServiceNow ITSM … more
- Lockheed Martin (PR)
- …and user stories for ServiceNow configuration and customization \- Partner with the ITSM Process Owner and Technical Lead to Develop and maintain a ... understanding of ITSM processes, business operations, and technical capabilities to ensure that the ServiceNow ...from stakeholders for ITSM process improvements and ServiceNow configuration \- Establish and lead Stakeholder… more
- CVS Health (San Juan, PR)
- …of ServiceNow experience that expands beyond Catalog Services and ITSM **Preferred Qualifications** + 5+ years of demonstrated leadership experience in managing ... execute, and maintain SAM Pro and HAM Pro modules as well as ServiceNow integrations across multiple modules. Liaising with technology teams, process owners and… more