- Wolters Kluwer (White Plains, NY)
- The Business License Managed Services Team Filing Manager ( Manager , Customer Service Operations ) for Wolters Kluwer's (WK) Financial & Corporate ... (eg, business license filings) and consultative customer service to assigned customers. The manager develops,...tools and workflows; managing the continuous optimization of the Customer Service Operations team; managing… more
- The Hertz Corporation (White Plains, NY)
- The ** Customer Operations Manager ** focuses on the front-of-the-house processes, customer service , and maximizing revenue as a leader on the ... activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing...**What We're Looking For:** + 1-3 years' experience in Customer Service or Operations . Car… more
- Amazon (Newark, NJ)
- …teams - Partner with cross-functional leaders across Product, Engineering, Data Science, Customer Service Operations , Marketing, and International teams to ... future with us. ABOUT THIS ROLE As a Program Manager you will drive the strategy and execution of...intelligent routing, content recommendations, predictive analytics, automation strategies) - Customer service operations including contact… more
- Amazon (Newark, NJ)
- …Learning, Self- Service , Knowledge Management, and VoC objectives - Work with Customer Service Operations and partner teams to deliver initiatives ... contexts (chatbots, content recommendations, predictive analytics, automation) - Familiarity with customer service operations including contact center… more
- ServiceNow, Inc. (New York, NY)
- …we pursue our purpose to make the world work better for everyone. The Customer Engagement team partners with executives on our 360-degree approach to customer , ... more important than ever. This role will be part of the Strategic Customer Engagement organization and partner closely with field sales, marketing, and product teams… more
- Walgreens (New York, NY)
- …questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by ... in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal and coordinates and, at… more
- CVS Health (New York, NY)
- …+ Financial management + Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part ... to CVS/pharmacy through a focus on excellent customer service . Under the supervision of the Store Manager , the Operations Manager will maintain an… more
- Delta Air Lines, Inc. (New York, NY)
- …compensation and providing Human Resources leadership. This position will support the Airport Customer Service operations and will be based in JFK. ... you'll help us Keep Climbing (overview & key responsibilities) The Human Resources Manager role is responsible for human resources field support for an assigned… more
- Justworks (New York, NY)
- …is to streamline internal operations , particularly in the realms of sales, customer service , and related operations workflows. By developing scalable and ... Group Product Manager , Internal Tools & Operations New...endeavors, bringing together stakeholders across engineering, design, data services, operations , and customer -facing teams to deliver tangible… more
- Barnes & Noble Education (New Brunswick, NJ)
- …. The Department Manager must be knowledgeable about department and store operations , to provide outstanding customer service to the academic and ... for specified operational functions. You must be knowledgeable about department and store operations , provide outstanding customer service to the academic… more
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