- ThermoFisher Scientific (Waltham, MA)
- **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** ** Senior Manager , Customer Support and Field Services** ... find cures for cancer. Join our team as a Senior Manager of Customer Service...organization that delivers exceptional service to our customers. You'll support operational excellence while creating a culture of continuous… more
- Hilton (Boston, MA)
- … Customer Care Team that is revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you will strive to ... on the Hilton Reservations and Customer Care \(HRCC\) organization\. The Senior Manager will collaborate with other project managers, owners and participants… more
- NTT America, Inc. (Boston, MA)
- …Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Senior Customer Success Manager ** is a skilled individual contributor ... accounts, with a focus on operational excellence and customer satisfaction. In this role, the Senior ...contributing to negotiations and ensuring mutually beneficial terms that support both customer success and business growth.… more
- Capital One (Boston, MA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal cybersecurity expertise to...across various domains. + At least 4 years in customer -facingroles, acting as a trusted advisor to senior… more
- Coinbase (Boston, MA)
- …and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which ... buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both custom-built and… more
- MongoDB (Boston, MA)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for ... level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program....Success + Forecast expected churn and growth to your senior leadership team + Help interview, onboard and ramp… more
- Google (Cambridge, MA)
- Senior Account Manager , Lead Generation, Large Customer Sales _corporate_fare_ YouTube _place_ Cambridge, MA, USA **Mid** Experience driving progress, ... campaigns and relationships with customers or agencies. + Experience in customer -facing consulting or business transformation. + Experience with Google Ads, DV360,… more
- Pike Corporation (Mansfield, MA)
- …with Pike. The compensation range for this position is between$115,000-$100,000 SUMMARY: The Senior Performance Support Manager ( Senior PSM) serves ... financial translation, project oversight, initiative tracking, and best practice implementation. The Senior PSM will lead critical initiatives and play a key role in… more
- ServiceNow, Inc. (Waltham, MA)
- …ensures the GTM organization operates with speed, alignment, and confidence. The **Decision Support , Senior Manager ** plays a critical supporting role in ... and visibility into performance, trends, and key business decisions + **Decision Support :** We partner with senior leaders to frame high-impact problems,… more
- S&P Global (Boston, MA)
- …+ Experiencein aconsultative salesor a client facing role (inside sales, prospecting, sales support , customer support ) and in dealing with challenging ... **About the Role:** **Grade Level (for internal use):** 10 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. The… more