- AeroVironment (Wilmington, MA)
- …and documentation, to include, but not limited to, RMF, NIST SP 800-171, and CMMC + Support implementation of CMMC Level 3 efforts + Support Cyber team's ... GRC efforts, software vetting, compliance documentation, exception monitoring, and configuration support . You will be required to manage a heavy workload… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …. + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- The Tier 2 Technical Support Operations...research, resolution (via SOP) or escalations of tickets to Tier 3 . + Analysis of ticket types and ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National.... + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering… more
- Insight Global (Braintree, MA)
- Job Description A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. * Escalation point of issues or ... integration issues with the current platform * Work with technical staff in other departments and within the managed...backend infrastructure support for the NOC and Tier 3 resource * Wireless Technologies understanding… more
- Boston Public Schools (Boston, MA)
- … provider and a minimum of 3 years as a student support manager TERMS: Managerial Tier C. Please refer to www.bostonpublicschools.org/ohc (under "Employee ... Career Readiness Reports to: Head of School Term: Managerial Tier C Location: Community Academy The Director of Partnerships...3 years of relevant work experience in student support and working in an urban setting + Strong… more
- Beth Israel Lahey Health (Charlestown, MA)
- …variety of systems. 6. Advanced technical computer skills as required for technical support specific to functional areas and related systems. 7. Knowledge of ... and its affiliates. Using the Information Technology Service Management suite provided, this Tier 1 support position is responsible for all aspects of customer… more
- Humana (Boston, MA)
- …in Stars/HEDIS data, regulatory requirements, and agile product development, and 3 tier software development and technical support for critical systems. ... part of our caring community and help us put health first** The Lead, Technical Product Owner requires someone known for creative problem solving. This role solves… more
- Oracle (Boston, MA)
- …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- Optiv (Boston, MA)
- …prioritizing effectively. * Currently holds and maintains a CCIE Security and at least one other Tier 2 or Tier 3 certification in the network and edge ... The Technical Manager for Network and Edge Security is...technical expert with Practice Managers, Marketing, and Sales support organizations to develop new go-to-market solutions. * Lead… more
- Capital One (Boston, MA)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Director, Technical Program Management - Capital One Software (Remote)...these same needs going forward. We are seeking top tier talent to join our pioneering team and propel… more
