• Agent Insights - Business

    American Express Global Business Travel (Raleigh, NC)
    …**What You Will Do:** + End-to-end Ownership: Own and take responsibility for the Agent Insights manifest to drive performance insights and improvement plans ... + Knowledge: Become an expert; be curious and engage business partners to learn about what drives Agent...+ Leadership: Take ownership to lead all aspects of Agent Insights and Performance Management while mentoring… more
    American Express Global Business Travel (05/30/24)
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  • Associate Analytic Insights Manager

    The Clorox Company (Durham, NC)
    …execute tests, analyze results, and provide recommendations + Champion resulting insights with business teams and build strong cross-functional relationships ... #CloroxIsThePlace (https://www.linkedin.com/feed/hashtag/?keywords=cloroxistheplace&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7079847624048001024) **Your role at Clorox:** As an Associate Manager , Analytics you would have the opportunity to drive… more
    The Clorox Company (03/05/24)
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  • Tax Manager - Financial Services-Insurance…

    Deloitte (Raleigh, NC)
    …combine tax data, processes, technology, and people in new ways to uncover valuable business insights and arrive at smarter solutions to business challenges. ... (Insurance Industry) practice! Work You'll Do As a Tax Manager within the Business Tax Services Insurance...complex tax and financial reporting issues. We offer deep insights into their business practices and procedures… more
    Deloitte (05/16/24)
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  • Technology Product Manager Coach - Hybrid

    S&P Global (Raleigh, NC)
    …Level (for internal use):** 12 **About the Role:** Technology Product Manager Coach (Infrastructure/Cloud) **The Team:** The Digital Technology Services (DTS) ... and mature our Agile Product Delivery practices. This individual will drive business agility by coaching Product Managers through defining and evolving their product… more
    S&P Global (05/14/24)
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  • Contact Center Data and Reporting Analyst (Power…

    HomeSafe Alliance (Raleigh, NC)
    …to inform business decisions. In addition to developing and delivering agent , team, and site-level reports/dashboards. They will also work with business ... Analyst (Power BI) **HomeSafe Alliance** is the single global household goods movement manager of over 300,000 Military Household Goods moves per year for USTRANSCOM… more
    HomeSafe Alliance (05/18/24)
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  • Client Analyst

    Verint Systems, Inc. (Raleigh, NC)
    …Analyst is responsible for survey design, data evaluation, and development of in-depth insights tied to client business challenges. The Client Analyst works ... closely with clients to understand their business goals and identify data and research requirements for... practices. **Principal Duties and Essential Responsibilities:** + Create insights (CXSA, Hybrid, Scorecard, Agent Level Reporting,… more
    Verint Systems, Inc. (05/10/24)
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  • UX Lead, Servicing

    MetLife (Cary, NC)
    …to efficiently deliver customer-centric experiences focused on delivery of customer and business value. The Role: The UX Lead, Servicing will directly contribute and ... part of a cross-functional product leadership team committed to improving customer and business outcomes. This leader will help define the vision for the digital… more
    MetLife (05/30/24)
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