- Teleperformance USA (RI)
- …pinnacle of the company? At TP, the sky is the limit!** **Purpose** **The Client Solutions Account Manager will oversee the execution and implementation of ... **Category :** ** Client Operations** **About TP** **TP is a global,...making that happen.** **Did you know that our Chief Client Officer started her career at TP as an… more
- City National Bank (Providence, RI)
- …of mortgage servicing experience in a senior capacity * 5 years of Call center experience or of experience handling complaints, escalations, requests verbally ... small size and broad scope allow us to customize solutions tailored to clients' specific needs to encompass all...in developing a business plan and delivering against a client service model * Be on call … more
- Bank of America (Riverside, RI)
- …and Client Focus + Issue Management + Active Listening + Adaptability + Client Solutions Advisory + Data Collection and Entry + Problem Solving + Account ... maintenance, and looking for opportunities to deepen relationships through digital solutions . **Responsibilities:** + Identifies client needs and recommends … more
- Oracle (Providence, RI)
- **Job Description** An Oracle Data Center Technician will perform key roles to delivering core infrastructure & foundational technologies within the OCI data ... center environments. As a skilled technician on a wide...both verbal and written communication mediums. + Experience taking on- call shifts and ability to respond to critical events… more
- Oracle (Providence, RI)
- …enterprise servers and cabling infrastructure. + Fix and repair of data center hardware and networking infrastructure within Service Level Agreements (SLA). + Rack ... and stack of data center equipment, including but not limited to servers, networking...after shift to the next team member(s). + Provide on- call emergency support at pre-determined times. + Participate and… more
- Oracle (Providence, RI)
- …for your site. + Procurement and Inventory: Receive, track, and ship data center equipment as needed. + Work collaboratively with partner and cross-functional teams ... within your data center . + Provide technical guidance to vendors and foster...Strong verbal and written communication skills. + Experience assisting on- call technicians and ability to respond to critical events… more
- Oracle (Providence, RI)
- **Job Description** **Oracle Cloud Infrastructure** **Schedule to cover 24/7 data center operations.** Oracle Cloud Infrastructure (OCI) has an excellent opportunity ... management experience. Ordering, receiving, and shipping server parts. + Experience taking on- call shifts and ability to respond to critical events as needed. +… more
- Oracle (Providence, RI)
- …management experience. Ordering, receiving, and shipping server parts. + Experience taking on- call shifts and ability to respond to critical events as needed. + ... testing of cables, Cooling and Electrical systems concepts inside the data center We will ensure that individuals with disabilities are provided reasonable… more
- Concentrix (Providence, RI)
- …. **Key Responsibilities:** + **Product Management:** + Responsible for Product Roadmap for client 's Enterprise Call Center + Define and write Epics, ... + **Stakeholder Engagement:** + Work closely with Product Managers and stakeholders from the client 's Enterprise Call Center and related platforms. + Engage… more
- Bank of America (Lincoln, RI)
- …call resolution - Focus on client satisfaction **Desired Qualifications:** - Call center experience is preferred but not required - Previous Brokerage ... - Must be flexible to work assigned shift within center hours of operation - Strong desire for point... Focus Oral Communications Active Listening Attention to Detail Client Solutions Advisory Issue Management Pipeline Management… more