• Contact Center Agent

    Cognizant (Providence, RI)
    …satisfaction in all interactions. + Have a basic understanding of healthcare call center operations which is advantageous. + Be adaptable to changing processes and ... technologies in a dynamic work environment. **QUALIFICATIONS:** High school diploma GED Certificate or equivalency. Associate or bachelor's degree in healthcare management preferred. Minimum of two years' experience in customer service including six months in… more
    Cognizant (09/09/25)
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  • Director, Consult Partner - Contact…

    Kyndryl (Providence, RI)
    …and strategic goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
    Kyndryl (07/29/25)
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  • Service Desk Agent

    Cayuse Holdings (Providence, RI)
    **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** ... $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using… more
    Cayuse Holdings (07/31/25)
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  • Lead Supervisor - Call Center

    PPL Corporation (Cumberland, RI)
    …remote and in-office personnel who work in an extremely repetitious, but fast-paced contact center environment. * Oversee a culturally diverse workforce through ... remote and in-office personnel who work in an extremely repetitious, but fast-paced contact center environment. * Oversee a culturally diverse workforce through… more
    PPL Corporation (09/09/25)
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  • Strategic Total Rewards Business Partner FKC

    Fresenius Medical Center (Providence, RI)
    …and innovative practices in total rewards to address global talent needs. + Primary contact of Total Rewards and our Business. + Liaison to business on escalations ... regulatory changes. **_Leadership and Collaboration_** **:** + Act as a change agent to influence and support cultural alignment with total rewards strategies. +… more
    Fresenius Medical Center (09/02/25)
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  • Customer Service Systems Ops Analyst

    Under Armour, Inc. (Providence, RI)
    …Ensure Hours of Operation are accurate across various campaigns * Collaborate with Contact Center leadership on reporting and dashboards to drive meaningful ... the team and individual levels * Collaborate with the Contact Center Leadership and Training partners to...is achieving balance across operations and channels * Monitor agent behaviors to optimize efficiency * Support the Operations… more
    Under Armour, Inc. (07/09/25)
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  • HRIS Business Partner- REMOTE

    Ryder System (Providence, RI)
    …to implement or update integrations + Provide continuous support and improvement to Employee Center portal(s) as well as Now mobile app + Ensure compliance with data ... the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough...HR Service Configuration, HR Case and Knowledge Management, Employee Center Pro. + Experience with developing in ServiceNow (eg… more
    Ryder System (07/28/25)
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  • Genesys Test Lead

    Cayuse Holdings (Providence, RI)
    …Agile delivery focuses on orchestrating and executing the quality assurance strategy for contact center solutions. In an Agile framework, this role involves ... Genesys technologies and Agile Delivery requires a combination of technical expertise in contact center systems, leadership skills, and a deep understanding of… more
    Cayuse Holdings (09/09/25)
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  • Assistant Site Manager

    DoorDash (Providence, RI)
    …of the New Verticals division with Doordash and we are a local-fulfillment center owned and operated by DoorDash, offering customers fast, reliable, and high quality ... role, you'll work within a 5-15k sq ft distribution center , will assist in leading the local warehouse operating...for the team. You'll serve as a leading change agent for your site, helping your team to navigate… more
    DoorDash (08/16/25)
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  • Software Engineer

    Zoom (Providence, RI)
    …for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom ... and AI-powered developer tools for productivity, debugging, or prototyping. Building agent workflows/features, working with Large language Models. Salary Range or On… more
    Zoom (09/09/25)
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