- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …experience. + Professional Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or training. **Other Job ... feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality … more
- Citizens (Johnston, RI)
- …want to tell friends or family about the service they received as a customer. As a Contact Center Specialist you will: + Field a variety of incoming customer ... answers and support fast. Our customers rely on our Contact Center Specialists to help them understand,...calls to deliver high- quality solutions for our customers. Depending on the customer… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work ... and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure… more
- Prime Therapeutics (Providence, RI)
- …and case management) + Government programs (Medicare) knowledge **Preferred Qualifications** + Contact Center experience + Pharmacy and/or PBM experience + ... decision we make. **Job Posting Title** Medication Therapy Management (MTM) Specialist - Remote **Job Description** The Senior Medication Therapy Management (MTM)… more
- Evolent (Providence, RI)
- …and external customers through positive interactions, and timely delivery of high- quality products. Our team values collaboration, continuous learning, and a ... to providing better health outcomes. **Collaboration Opportunities:** A Correspondence Policy Specialist on the Shared Services Correspondence team will be working… more
- Genesis Healthcare (Warwick, RI)
- …impact in the communities we serve. Responsibilities Enrich lives as a nursing center Social Services Specialist where you will work with patients/residents and ... we are dedicated to improving the lives we touch through the delivery of high- quality care and exceptional service. As a leading provider in the long-term care… more
- Evolent (Providence, RI)
- …Evolent for the mission. Stay for the culture. **What You'll Be Doing:** The Specialist , Provider Data Management will be a dynamic role that will encompass overall ... Prior experience with process improvement methodologies. + Prior experience with quality management and data comparison/analysis using Microsoft Excel. + Proficient… more
- Datavant (Providence, RI)
- …our bold vision for healthcare. **What We're Looking For:** As a Clinical Documentation Quality Improvement (CDQI) Specialist , you will play a pivotal role in ... to enhance documentation clarity, completeness, and overall medical record quality . By ensuring accurate and comprehensive physician documentation, you will… more
- Cardinal Health (Providence, RI)
- …patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to ... to process new applicants + Steward patient accounts from initial contact through final approval/denial + Prioritize multiple, concurrent assignments and work… more
- Ensono (Providence, RI)
- …grow existing Ensono client accounts. + Be the Client's main point of contact at Ensono, responsible for the commercial relationship with the client and maximizing ... services landscape for Ensono whitespace services. + Leverage Advisory & Consulting and Specialist team to identify client needs and build services growth plan by… more