- Citizens (Johnston, RI)
- …want to tell friends or family about the service they received as a customer. As a Contact Center Specialist you will: + Field a variety of incoming customer ... finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand, and make sense of, general needs with… more
- Baylor Scott & White Health (Providence, RI)
- …Note: Benefits may vary based on position type and/or level **Job Summary** The Contact Center Specialist 1, under close supervision, responds to routine ... staff. **Key Success Factors** + Experience in a call center , customer service, or healthcare setting is preferred. Should...values and practices is preferred. + Knowledge of call center telephony and technology preferred. + Ability to promptly… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …+ Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree preferred or equivalent ... + Professional Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or training. **Other Job Specific Skills** +… more
- US Bank (Providence, RI)
- …Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems. Researches and resolves problems and errors which may ... At US Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition… more
- Cognizant (Providence, RI)
- …troubleshooting for this AWS Connect System. They will work with a team of 5 contact center operational support specialist who will provide support for the ... CCaaS platform and implement the monitoring and alerting as well as the playbooks. **Work model:** We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the… more
- CDM Smith (Cranston, RI)
- …is thrilled to announce an exciting opportunity for a Senior Project Controls Specialist to support construction projects across various locations in the US! This ... working with a dynamic and collaborative team. The Senior Project Controls Specialist supports project delivery teams by developing moderately to highly complex… more
- Prime Therapeutics (Providence, RI)
- …and case management) + Government programs (Medicare) knowledge **Preferred Qualifications** + Contact Center experience + Pharmacy and/or PBM experience + ... decision we make. **Job Posting Title** Medication Therapy Management (MTM) Specialist - Remote **Job Description** The Senior Medication Therapy Management (MTM)… more
- Zoom (Providence, RI)
- …Expertise specifically in our ZVA integrations + Partner with Product/Engineering on Contact Center integrations & roadmap requirements + Continually enhance ... Job Description As a Zoom Virtual Agent, AI Sales Specialist , you will be at the forefront of driving...Support Experience (Cloud & Premises PBX) + 3+ years Contact Center Sales Experience + 6+ years… more
- Elevance Health (Smithfield, RI)
- **Patient Enrollment Specialist ** **Location:** This role enables associates to work virtually full-time, with the exception of required in-person training sessions, ... 9:30 am - 6:30 pm CST The **Patient Enrollment Specialist ** is responsible for new and existing patients. **How...or equivalent and 1 year of experience in call center , sales, health care or customer focused environment; or… more
- Federal Aviation Administration (Warwick, RI)
- …performance, and available funding. Serves as a front-line Supervisory Airway Transportation Systems Specialist , for a System Support Center (SSC). Serves as the ... and to plan for the future. May have frequent contact with customers, other government entities, and other external...Your answers may be adjusted by a human resource specialist as appropriate. Education No substitution for education. Additional… more